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Client Project Engagement Manager
Fiserv
Morris Plains, NJ, United States
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Job TitleClient Project Engagement Manager
What does a great Client Project Engagement Manager do?
The Project Manager plays an important role in the delivery of our product to our global expanding client base. You will be responsible for structuring a project from the outset, with full responsibility for the day to day commercials, the client relationship and delivery.
• Working and coordinating with the US based Product Development Centre
• Proven ability to foster productive relationships with key stakeholders
• Able to prioritize, often according to conflicting requirements and timescales, ensuring agreed milestones are achieved
• Excellent oral and written communication skills. Able to communicate effectively with Senior Business Managers and developers acquiring a high degree of trust and understanding from both
• Co-ordination across all teams involved in the product life cycle including analysis and definition of the solution, development, QA and implementation
• Maintaining high level progress status and reporting to clients and our line management
• Participating in the evolution of the company’s delivery and development methodology, putting in place the processes needed as the company grows
• Clearly defining, articulating and adapting project strategy to changes in scope.
• Effectively managing changes through shifting business priorities, controlling project scope, resources and timing as needed
Basic Qualifications for Consideration:
• High School/GED diploma
• A mature, keen, driven and commercially astute individual with extensive experience in managing large scale projects in a fast paced environment
• Experience and understanding of Project lifecycle e.g.: scope management, change control and process management
• Deep experience running and managing High Ticket Value and Fixed Priced projects
• Full P&L and commercial responsibility
• Project Management experience in Banking Payments is desirable but not essential.
• Excellent understanding of development and delivery lifecycle gained through experience in a commercial organization managing delivery to external clients
• Strong methodical approach, with excellent attention to detail and the ability to respond to change and challenges as led by the client
• Experience developing strong relationships with external and internal stakeholders and working with remotely based development teams
• Experience and / or understanding of product delivery and implications for the project delivery life cycle
• Excellent written and oral skills
Travel Required: Parsippany, NJ based with 30% travel (mainly US)
Who We Are:
Enterprise Payments Solutions provides best-in-class payments and liquidity management solutions that enable banks to simplify their infrastructure and deliver effective digital transformation. Solutions are available on premise or in the cloud, scalable up and down, across functional and volume needs and offer unrivalled customer and segment personalization. All are based on a single real-time architecture, providing flexibility for a bank in setting the pace of its modernization. Leveraging the continuing investment from Enterprise Payments Solutions and its world-leading client base, banks can rapidly achieve a measurable return on investment, increase strategic agility and operational excellence, optimize total cost of ownership and ensure regulatory compliance.
Dovetail solutions are underpinned by a strong track record of delivery excellence and a team of talented and trusted professionals who provide sector expertise and thought leadership. This drives Enterprise Payments Solutions’ reputation as highly professional, long term partners for global and local clients.
Fiserv is an Equal Opportunity Employer/Disability/Vet.
Thank you for considering employment with Fiserv. Please:
• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.