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Contracts Manager
Jones Lang LaSalle
Nashville, TN, United States
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Job Summary
This role is primarily responsible for managing supplier contract relationships by drafting, negotiating and executing contracts, and strategies for local, regional, and national initiatives to ensure that contract and procurement standards are maintained throughout the portfolio to JLL and/or client as required.
Job Responsibilities
Area of Responsibility Key Elements and Essential Tasks Time Spent on Task
Program Analysis and Development
• Oversee service level agreements and compliance by ensuring all standards are maintained.
• Assess and build annual initiatives that provide detailed strategies that identify objectives, leveraged spend (in association with Jones Lang LaSalle strategies), and milestone timelines.
• Provide data analysis and reporting as required
• Manage strategic plans by providing recommendations, negotiating contracts in support of Sourcing lead.
• Manage contract close-out, extension or renewals
• Develop, implement and maintain a supplier diversity program in accordance with client and company requirements. Mentor/educate suppliers through meetings.
• Conduct local and regional performance review meetings, when requested, and, contract compliance * Support corporate or client mandated initiatives by preparing and executing on project plans
• Support preparation of budget information for all fixed contracts.
• Analyze price proposals, financial reports and other data to determine the reasonability of price and contractor
• Monitor competitive terms. Monitor customer satisfaction with our terms and conditions and contracting practices. Recommend changes.
• Establish work priorities, assign deliverables and resolve issues with teams, temporary help and/or project-specific dedicated personnel to assure client/customer satisfaction
Relationship Manager
Closely participate with the client and Jones Lang LaSalle team to drive both immediate and sustained benefits to the client.
• Responsible for communication, coordination and implementation of local and regional initiatives and contract negotiations to suppliers and operations team
• Key communication liaison with client team and JLL team providing guidance and counsel on contractual terms.
• Improve communications with operations team by being proactive and managing internal and external customer expectations.
• Partner with Legal, Finance and Risk Management on contractual requirements
Program Manager
Provide management, detailed instruction and continuous follow-up to support the operations teams in standardized RFP/bid and contract processes.
• Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation.
• Ensure compliance to sourcing and contracting policies and procedures.
• Establish relationship with Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standard or other contract changes are formally reviewed and approved by legal/risk management.
Education/Training
Bachelor’s Degree in Business, Purchasing and/or Supply Chain Management or equivalent experience supporting real estate or facilities services
3-5 years of sourcing/ contract management experience
Skills and Knowledge
Experience preparing, managing and evaluating the RFP Process for goods and services required, including demonstrated experience to negotiate contracts with suppliers, with technical support provided by the account team
Other abilities
• Strong oral and written communication skills
• Excellent PC skills, proficient in all MS applications
• Excellent Inter-personal skills, organization skills, strong analytical ability, proven ability to lead teams in a decentralized environment
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