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Claims Assistant
CNO Financial Group
Carmel, IN, United States
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Job TitleClaims Assistant
LocationCarmel, IN
Job Details
CNO is currently seeking dedicated Claims Assistantsto join our great team in Carmel!
In this role, we will rely on you to provide claim support to the department in a manner that promotes integrity and customer satisfaction. You will be responsible for gathering and evaluation of documents, data input, and processing work items in a timely, cost effective manner that is compliant with state regulations and company policies
In this role you will:
• Assist claim adjusters with pending correspondence and with updating beneficiary information in administrative systems.
• Review requirements received and routes to adjusters for review
• Assist claim adjusters with mailing correspondence and updating beneficiary information in the administrative system
• Initiate claim set up of all claims for the life and annuity lines of business
Requirements include:
• High school diploma or equivalent education
• 2+ years’ work experience
• Ability to provide high quality and prompt service to our policyholders, beneficiaries, and agents.
• Basic knowledge of claims administrative procedures.
• Must be able to work in a fast-paced work environment.
• Strong analytical abilities along with the ability to prioritize work.
• Excellent typing skills
• Knowledge of Microsoft Word, Excel, and Outlook.
• Strong decision-making abilities.
• Ability to communicate effectively in both verbal and written correspondence to our customers
Preferred:
Bi-lingual – English and Spanish (strong verbal and written skills)