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Business Director
Banco Santander
East Providence, RI, United States
Job Details - this job has expired, please see similar jobs below
Description
As a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.
The Business Director reports to management on regulatory developments and risks/issues identified within assigned Compliance area. Provides advisory support for regulatory examinations and audits by defining how & why Retail Network implemented decisions. Takes into account risks inherent in the products, services, types of customers, locations of customers, and functions of the Business Unit. Develops, implements and monitors compliance program and controls for the assigned area. Identifies gaps in controls, proposes solutions, and implements corrective actions. Regularly provides reports to Retail Risk and Compliance Director on progress. Acts as the Business Unit's liaison with Retail Risk and Compliance or second line of defense- to develop & implement new policy requests/revisions, to complete all LOB related risk assessments, risk mandates, continuity plans, resolution plans. Analyzes, evaluates and provides strategic guidance and direction for programs, policies and procedures to ensure alignment with regulatory requirements and acceptable risk mitigation practices. Drives projects to implement the necessary changes to policy, procedures and processes in order to align the QA program in the Business Unit to the Bank's and the OCC's standards.
Responsibilities
• Supports Business Unit team members in the resolution of Risk related issues
• Develops and implements appropriate controls and procedures reflecting the standards set forth in the policies and Regulations
• Will be responsible for developing the quality assurance program for the retail business and executing and administering that program
• Ability to manage large, complex projects
• Excellent analytical and complex problem solving skills
• Active promotion of a risk management culture by encouraging team to embrace appropriate risk practices and supporting team members in fulfilling risk management responsibilities
• Adherence to the Code of Conduct, assigned Risk Tolerance or Mandates and all organizational policies and procedures applicable to role and appropriate action to ensure that assigned team adheres accordingly
• Analyze impact of proposed solution across the business, develop traceability matrix, and develop use cases to explain/demonstrate business requirements
• Completion of all assigned training (Compliance, Bank Secrecy Act, Audit, Code of Conduct, etc.) and reporting requirements within set timeframes and appropriate action to ensure that team meets assigned requirements
• Contribution to satisfactory results in audit reviews, compliance reviews, and regulatory examinations (internal/external), Compliance and Regulatory Agency reviews
• Personal or team response, to required corrective actions in a timely and complete manner; Ensure that requirements documentation can be easily translated into test plans, and ensure that the proper testing plans have been completed
• Knowledge of operational processes and internal controls required specifically for the Fraud, Claims and Collections
• Motivates, develops and communicates to staff to optimize productivity, build expertise, and minimize turnover
• Proactive review of external and internal environment and identification of issues or concerns related to potential gaps in existing processes, procedures, policies, frameworks, etc
• Provides input into the creation of detailed project plans, work assignments, target dates and other aspects of assigned projects
• Responsible to identify, assess, and document business and functional requirements, recommending business priorities, and advising business on options, risks, and costs.
• Conduct research to determine if solutions to business requirements currently exist within or outside the business unit
Qualifications
• Experience in increasingly senior AML roles in building AML programs; transaction monitoring, high risk client handling, risk assessments, testing, training, policy and governance work
• Quality Assurance, Quality Control and/or Audit experience preferred
• Strong Analytical skills
• Strong Financial Acumen, ability to create business case/justification for initiatives or improvements, process improvement experience (six sigma or similar)
• At least 10 years banking experience with and risk/control evaluation expertise
• Ability to constructively work both independently and in collaborative environments involving all levels of management and employees
• Ability to interact skillfully with senior management and business partners
• Liaison with Incident Management
• Ability to manage large, complex projects
• Excellent analytical and complex problem solving skills
• Ability to think both tactically and strategically moving through both fluidly, with agility and confidence to move through and with change
• Demonstrated ability to build strong collaborative business relationships; recognizes organizational limitations and uses corporate culture and resources to eliminate barriers when possible
• Excellent communication, problem solving and decision making skills with the ability to effectively communicate with all levels in the organization
• Excellent team building and project management skills, including ability to motivate staff and manage with limited resources
• Excellent written and presentations skills
• Familiarity of the Business Unit's products and services and the related BSA/AML and OFAC issues associated with such products and services
• High level of integrity and excellent judgment concerning private matters
• Knowledge of operational processes and internal controls required for BSA/AML and OFAC specifically for the Business Unit's products and services
• Strong analytical skills, including the ability to detect and report on fraud trends and to identify ways to improve fraud detection, prevention and avoidance.
• Strong knowledge of Business Unit specified products and services
• Strong understanding of BSA/AML and OFAC regulations, regulatory expectations and industry leading practices. Strong written and verbal communication skills
• Strong people management skills
• Thorough understanding of relevant business regulations
• Support strategic priorities and execute as a thought leader/resource for senior management
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.