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Learning and Development Corporate Manager
loanDepot
Lake Forest, CA, United States
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This position will manage the identification, implementation, and evaluation of training programs and development initiatives necessary for the attainment of loanDepot strategic priorities and objectives. A proven track record of program management in the area of sales development, from conception and design through to implementation, measurement, and continuous improvement is required.
This position will report directly to the VP of Learning & Development and align on vision and team deliverables but also will work closely on execution with the Director of Learning & Development. This will also functions as an internal consultant to senior leaders, by assessing organization training needs and determining appropriate and measurable training initiatives. This position will include the management of existing programs, the design and creation of new programs and training materials, to support the company’s growth and success.
Successful candidates in this role will thrive in fast-paced environments and be dedicated to driving training and development initiatives within the organization under the direction from the Director of Learning & Development and the VP of Learning & Development. We are seeking an individual who will be eager to craft and deploy programs to develop the skill set our new hires and tenured associates in order to support our grown.
Responsibilities:
• Manage trainers to execute goal and metric driven training initiatives
• Create content and help facilitate others to create content to deliver training
• Provides thought leadership and direction for training programs across the organization including sales and operations strategies
• Develop training modules, training assessments, individual and group learning modules, learning curriculum and strategies all in support of loanDepot’s Experience culture
• Facilitates themselves, training courses and programs to support sales and operations strategies
• Provides feedback and coaching processes; develops sales and operations programs, benchmarking, and best practices
• Develops trainer development programs and coaches others involved in learning & development efforts
• Serves as a catalyst to maximize team learning engagement with the Learning & Development Team
• Implement and manage programs to execute on overall goals of loanDepot
• Works with the VP of Learning & Development as well as the Director of Learning & Development to produce strategies and executes on strategies
• Owns, maintains, modifies, and creates, as necessary, the required data models for on-going reporting and analytics
• Must clearly communicate all scope of projects in written and oral direction
Requirements:
• 2 + years in mortgage and lending platforms
• 2+ years in a training role
• 1+ year with loanDepot
• Knowledge of training methodology and superior facilitation skills
• Significant familiarity with loanDepot systems and procedures
• Extensive knowledge of Empower and all loanDepot systems
• Ability to manage multiple projects within strict timelines while paying attention to details and performing tasks accurately
• Excellent interpersonal, oral, written, and listening skills are a must
• Excellent problem solving skills and the ability to make sound judgments
• Must have excellent presentation skills and the ability to use multimedia effectively in a presentation or through online delivery
• Able to work independently as well as collaboratively. MS Office Products required and ability to master other various software programs and databases
• Expert knowledge of regulations and banking products
• High aptitude for multi-tasking and project completion
• Ability to develop teams and mitigate any conflict with proper resolution
The Perks:
• Competitive compensation reliant on ability & experience
• Excellent benefits package including multiple health, dental & vision options
• Company paid life and AD&D Insurance, as well as additional voluntary benefit possibilities
• 401K with robust company match
• 15+ PTO days, in addition to 8 paid company holidays
• The opportunity to work for America’s Lender under the vision of industry legend, Anthony Hsieh
loanDepot is a proud equal opportunity employer.