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Security Operations Specialist
Edward Jones Investments
St. Louis, MO, United States
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Opportunity Overview
Key Responsibilities:
Shift: 10 p.m. to 6 a.m.
• Member of the HQ Operations team on a specific shift
• Receives and responds to routine, urgent and emergent calls for service from the Security Control Center; remains highly visible in the assigned work area
• Responds within established quality standards; completes patrols and assignments in a timely manner, and coordinates a rapid response from HQ Operations team members
• Stands posts, screens access, provides escorts and conducts security foot and/or vehicle preventative patrols
• Responds to and maintains current and accurate knowledge of emergency procedures (i.e. fire and security alarms, severe weather and earthquake); reacts to medical emergencies; provides emergency first aid and assists EMS
• Conducts inspections/testing of safety and security-based equipment
• Performs motorists assists
• Communicates with the SCC and other members of the HQ Operations team using hand held VOIP radios
• Prepares dashboards and reports for trending and analysis of data to keep the organization informed, improve performance and ensure efficient use of resources
• Assists in development and implementation of security initiatives, processes and programs
• Actively participates in self-development. Attends training; maintains job-specific certifications, actively participates in field or classroom training exercises and meets or exceeds minimum training standards
• Accountable for submitting accurate documentation; uses correct forms, writes legibly, uses proper spelling and grammar and submits timely, accurate, understandable, and error-free information
• May be called upon to assist in the Security Control Center
• Authorized to carry a pistol to safeguard persons on Edward Jones premises
Position Requirements
• High School diploma or GED required; College degree in related field preferred
• Ability to obtain a valid armed Security Officer License. Must be authorized to carry a pistol through a valid armed security officer license and valid Concealed Carry Permit, or Law Enforcement Safety Act certification
• 5-years of armed experience with increasing levels of responsibility (police, military police, security) is preferred. Experience as a lead in patrol operations is preferred; assigning tasks, mentoring team members and coaching
• Valid driver's license
• Ability to work varying schedules, overtime and holidays
• Knowledge of patrol operations and the Security field is required
• Effective written and verbal communications and operation of computer software such as Microsoft Word, Excel and PowerPoint
• Must have significant knowledge in patrol operations acquired through previous experience, certification or specialized training in patrol operations
Physical Requirements:
• Physical ability to observe and report
• Must be able to work indoors and outdoors
• Must be able to spend large part of day in an active role standing, walking, lifting, and climbing stairs
• Must be able to respond quickly and effectively in the event of an emergency
Company Description
At Edward Jones, we help clients achieve their serious, long-term goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we've located our 12,000+ branch offices in the neighborhoods where our nearly 7 million clients live and work.
A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with them. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience.
Awards and Accolades
Our commitment to providing a workplace that both challenges us and rewards our associates has contributed to our inclusion in FORTUNE magazine’s list of the “100 Best Companies to Work For 2015” in America. The firm ranked No. 6 overall in its 16th appearance on the prestigious list.
EEO Statement
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, or any other basis prohibited by applicable law.