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Business Continuity Management Business Analyst – Vice President
Morgan Stanley
New York, NY, United States
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Description
Morgan Stanley maintains a Business Continuity Management (BCM) program globally that has three core functions: business continuity planning, crisis management and BCM Supplier Risk. The BCM function serves to protect the Firm's franchise in the event of a disruption to its people, operations, technology, and facilities. BCM sets the planning standards, provides effective challenge to those plans, and identifies the risk around the plans. The crisis management function delivers coordination among key partners, assesses incidents for proper escalation within the Firm, and manages the communication of the Firm’s response to key internal stakeholders during such incidents. The BCM Supplier Risk ensures that third party providers have the appropriate BCP controls prior to onboarding in order to mitigate business disruption due to a supplier outage.
Morgan Stanley Global Technology and Supplier Risk team has an open position for a role in the Americas for a Technology Business Analyst that can support the Global Head in documenting requirements for technology systems used to the support the BCM team.
Key Responsibilities
• Gather and create Technology Business Requirements for BC Planning tool. This includes enhancements, bug fixes, and new implementations.
• Work with Technology Development team to maintain and prioritize tool enhancements.
• Support technology rollouts including but not limited to:
◦ Facilitate meetings with key clients and stake holders for requirements gathering.
◦ Strategize with Tech to determine best solution
◦ Coordinate and facilitate user acceptance testing
◦ Create testing artifacts and perform systems and integration testing
◦ Create training materials
• Project manage and oversee all technology implementations.
• Maintain inventory of bugs and enhancement requests
• Respond to user queries and research production issues.
Skills
• Ability to manage and interact with staff at all levels in the Firm
• Excellent verbal, written, presentation, and interpersonal skills. Ability to present complex technical issues and solutions. Should be able to document workflow processes.
• Strong influencing skills, including ability to articulate complex issues and incorporate
• Project management and working knowledge of SDLC
Qualifications
• 3 or more years of experience in Technical Requirements documenting and Project Management.
• PC skills: Microsoft applications (Outlook, Excel, PowerPoint, Word and Visio)
• Risk background a plus