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Collections Representative
Enova Financial
Gurnee, IL, United States
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About Us:
Enova is a multinational company based in the U.S. that uses technology to develop innovative financial products and services for individuals and businesses. We have unique technology, analytics and customer service capabilities that let us rapidly evaluate new data sources to offer consumers and small businesses the right amount of credit or financing when and how they want it.
Why work for Enova?
Here at Enova Financial, we’re anything but conventional. We have fun meeting our customers' individualized needs not only through our extensive marketing relationships, but also our state-of-the-art technology. With career development opportunities and employee recognition programs, we give you the resources necessary to own your career.
The successful candidate will have a genuine enthusiasm for providing a great customer experience, will possess excellent decision making skills, and is someone who is driven to succeed in a fast paced, ever-changing environment.
Are you excited about this opportunity? Read on...
What you’ll do as a Collections Representative:
● Take inbound calls, make outbound calls, or communicate via email to customers
● Apply a professional attitude and image for all internal and external customers
● Set up arrangements for repayment on past due accounts
● Work customer collection issues
● Update customer information on accounts
● Communicate with other departments regarding special circumstances on customer accounts
● Perform other functions as assigned by management
Shifts available:
Must be available to work between the hours of 11:00am - 10:00pm. Most shifts do include working on Sunday
Pay and Benefits:
$14.00/hr. Plus competitive incentives! Get a chance every month to earn a bonus over and above your regular pay.
Temp-to-Hire and Direct Hire opportunities available!
You’re right for this job if you have:
● High school diploma or GED
● A stable job history
● Proven experience succeeding in a high volume work environment
● Excellent professional verbal/written communication and interpersonal skills
● Flexibility and ability to quickly adapt to change
● Show an unyielding commitment to a team and department through an excellent attendance record
● Ability to work independently
● Computer savvy (word processing, data entry, internet, spreadsheets
● Possess intermediate reading, writing, and arithmetic skills
● Access to reliable transportation and availability to work evening hours and some weekends