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Application Subject Matter Expert
Zurich Insurance Group
Woodland Hills, CA, United States
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Job Summary
Provides expertise in the design and functionality of business applications; Understands customers’ business processes and products and how best they can be supported by the application systems; Reviews and validates the detailed technical design for business applications provided by the supplier to ensure alignment with business requirements; Performs quality review checks on project deliverables; Validates suppliers estimates; Performs impact analysis of application changes across various components, holding an end-to-end view of the system; Estimates Rough Order of Magnitude for the level of effort/cost of new application functionality; Specifies / recommends integration and parallel testing criteria; Supports the implementation activities, troubleshooting system environmental issues, as required.
Essential Job Functions
• Understands customers’ processes and products and how they fit within the goals of the business unit.
• Reviews and validates the detailed technical design for business applications provided by the supplier to ensure alignment with business requirements; Validates suppliers estimates.
• Estimates Rough Order of Magnitude for the level of effort/cost of new application functionality.
• Performs quality review checks on project deliverables.
• Acts as liaison between Business and IT, as assigned.
• Supports users in building Business Case, including cost / benefit analysis, risk assessment, project scope, and development of a high level plan .
• Supports the implementation activities, troubleshooting system environmental issues, training as required.
• Performs impact analysis of application changes across various components, holding an end-to-end view of the system.
• Specifies / Recommends Integration and Parallel testing criteria.
Education Requirements:Bachelors degree or equivalent or specific relevant experience.
Experience Requirements : Level II: 4 years of experience in application development / testing or business / system analysis role or 2 year as an Application SME Level I.
Special Skill Requirement
• May require occasional traveling.
• Good written and oral communication skills.
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.