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Loan Advisor
Freedom Mortgage
Baltimore, MD, United States
Job Details - this job has expired, please see similar jobs below
Essential duties and responsibilities:
◦ Utilize interpersonal and written communication skills to conduct follow-up calls and emails.
◦ Provide support to designated Loan Officers including pipeline management, and administrative assistance.
◦ Collect and review loan applications documents and analyze applicant information to ensure paperwork is fully completed.
◦ Gather all pending documentation required based upon the applicants selected loan program, including all disclosure requirements.
◦ Perform outbound call activity of scripter leads to sell mortgage products to qualified customers.
◦ Demonstrate ability to read, analyze, and interpret complex income and loan documents.
◦ Apply basic mathematical concepts such as percentages, ratios, and proportions to practical situations.
◦ Proactively respond to customer inquiries or complaints while providing outstanding customer service and follow-up.
◦ Demonstrate ability to resolve problems, collect data, schedule appraisal, and send notary documents to borrower.
◦ Participate in a two week extensive training program that includes mortgage overview, sales skills, and systems training.