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Billing Manager
York Risk Services Group
Parsippany, NJ, United States
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York Risk Services Group
is a premier provider of insurance, risk management, alternative risk, pool administration and claims management solutions to clients across hundreds of industries. Recently named by Forbes as one of"America's Best Midsized Companies Two Years in a Row"We firmly believe that our employees drive the success of the company. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities.
• Manage day-to-day billing operations of the Billing Team within the Finance Shared Services functions
• Recruit, develop, motivate and manage billing team to deliver superior performance
• Develop, implement and monitor tracking tools to ensure quality assurance of billing onboarding, invoicing and revenue processes
• Identify, develop and participate in process improvement opportunities that will enhance the quality of the end-to-end billing processes across all York companies
• Work closely with key internal business partners to implement and streamline billing practices/procedures
• Manage revenue review, maximize revenue opportunities, eliminate revenue leakage, billing rules/concepts and processes, address billing concerns/investigations for the business through hands on interactions
• Coordinate the revenue and billing components of York’s financial audit
• Ensure Daily, Weekly, Monthly, Quarterly financial and reporting deadlines are met through immediate action
• Develop, implement, and monitor KPI’s, policies and procedures for the Finance CoE
• Drive ownership, accountability, accuracy, quality and performance of the team
• Work closely and provide exceptional service with high accuracy to all internal customers, business leaders, functions and other relevant divisions/subsidiaries
• Develop IT business requirements and coordinate UAT related to billing system enhancements
• Attend meetings and communicate pertinent information through face-to–face interactions
• Prepare and conduct presentations that are clear, crisp and of the highest accuracy and quality
• Adhere to all company’s policies and procedures
• Set and monitor objectives and goals for all teams across all locations
• End to end talent management ownership (Hiring, Training, Retention, Employee engagement, Employee development and performance management), through interactions which fosters and encourages York’s values
• Monitor tracking tools to ensure quality assurance of billing onboarding, invoice and revenue processes
• Ensure all financial and reporting deadlines are met through immediate action
• Drive ownership, accountability, accuracy, quality and performance of the team
EDUCATION:
• Bachelor's Degree in Accounting, Finance or Business
EXPERIENCE:
• 8+ years of experience managing a transactional B2B Billing Team
SKILLS/ABILITIES/KNOWLEDGE:
• Self-driven strategic and tactical Leader with a “hands-on” attitude to drive day-to-day operations and lead continuous improvement
• Excellent verbal and written communication skills
• Strong knowledge of revenue accruals and deferrals
• Experience in staffing capacity models
• Must have strong analytical, financial, strategic and planning skills
• Proven ability to work in a fast past environment and handle multiple priorities simultaneously
• Results Oriented, Resourceful, Truthful and Reliable
• Passion for Quality, Performance and Excellent Service
• Process mapping, opportunity identification, redesign and transformation experience preferred
• Excellent verbal and written presentation and communication skills
• Contract administration experience required
• Strong working knowledge of basic accounting principles
• MS Dynamics Great Plains experience a plus