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Area Escrow Manager
First American
Irving, TX, United States
Job Details - this job has expired, please see similar jobs below
Responsible for overseeing the Escrow Department operations for branches within a defined area, including design, development, sales and servicing of all Escrow products.
Essential Functions
• Manages escrow deposit relationships to assure profitability; to reduce the operating loss exposure through maintaining a current knowledge of sound procedures and the automated services and products designed to eliminate errors.
• Designs, implements and maintains Escrow Product Services to fully meet the needs of the existing and potential customers including product strategies and goals; pricing recommendations and promotions.
• Exercise appropriate judgment to identify and mitigate potential contingent risks, the dollar amounts which could be as great as the valued of the assets being transferred through the escrow process.
• Applies the various escrow regulations and solicits business accordingly. Makes independent business development calls.
• Opens, manages and closes the most complex escrow transactions in accordance with various legal codes; completes all processes independently
Knowledge and Skills/Technology Used
• Strong customer service orientation
• Detail orientation
• Excellent verbal communication
• Problem solving skills
• Strong organizational skills
Typical Education
• Bachelor’s degree or equivalent combination of education and experience
Typical Range of Experience
• 4- 6 years of experience managing escrow relationships; a minimum of four years sales or escrow officer experience. Four to ten years experience with two to four years of supervisory experience, with specialized knowledge in one or more escrow products
First American invests in its employee’s development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.