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Customer Service Representative
Kemper Corporation
Oklahoma City, OK, United States
Job Details - this job has expired, please see similar jobs below
Description
Position Summary:
Conservation Specialist - Customer Service Representative Job Responsibilities: Duties include direct contact with policyholders by telephone. Responsibilities include retaining current policyholder’s business by explaining current benefits, collecting past due premiums and offering methods to satisfy their insurance needs. In addition, the position is responsible for answering incoming calls from customers, agency field representatives, and providers while ensuring a high level of customer service and maximizing productivity.
Position Qualifications:
• Three years of customer service experience required.
• Previous call center experience (outbound & inbound) is a plus
• Basic math, MS Outlook, Word & Excel skills is a must
• English/Spanish bilingual preferred but not required • Health Insurance background a plus
Our employees enjoy great benefits:
• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Protect what you love with discounts on home and auto insurance products.
• Get employee discounts for shopping, dining and travel through Kemper Perks.
Kemper at a glance
With $11 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in auto, home, life, health and valuables insurance products for individuals, families and businesses.
Kemper’s underwriting companies* are rated A- (Excellent) and Infinity Property & Casualty is rated A (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper companies service seven million policies and rank among the top 25 personal lines property and casualty writers and the 2016 Ward’s 50 Top Performers list of life insurance companies.
*Alliance United Insurance Company is not rated.
We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V
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