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Accounts Receivable Clerk
Benchmark
Orlando, FL, United States
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Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description Summary:
Interested in a stunning property with growth potential? A NEW place to expand your knowledge and utilize your abilities? Join us, become a part of our family at The Grove Resort & Spa, home of “Beesly the Bee”, a NEW Upscale Resort in Orlando Florida. Discover the unexpected, where every experience is given that extra touch.
Inspiring ways to “Bee the Difference” with every guest and employee interaction. We’ve created a place where YOU feel at home with an excellent working environment that encourages our “Bee the Difference” Culture. We provide benefits for Fulltime employees such as; Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability and recently adding Critical Illness and Accidental Insurance.
Company 401 k and Employee Assistance Program is available to ALL employees including complimentary lunch, uniforms, and a continuous education opportunity with our Grove Graduate Program.
Our NEW destination. Yours to discover.
The Grove Resort & Spa, where we have perfected the art of meeting your high expectations.
Job Description:
BASIC FUNCTION:
To assist the Assistant Director of Finance in maintaining records to collect payments from clients / guests.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
v Education: Associate’s degree or higher in Accounting or Business or any combination of education, training and experience equivalent to graduation from high school and advanced college coursework up to and including Associates/Bachelor’s degree.
v Experience: Minimum two years accounting and computer experience. Hospitality/hotel experience preferred, with a concentration in Wholesaler billing.
v Licenses or certificates: No special licenses required.
v Grooming: All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Ability to analyze contracts, financial, and computer reports.
• Ability to access and accurately input data using a moderately complex computer system.
• Ability to establish/maintain effective working relationships with employees, and clients.
• Ability to sit for extended periods of time.
• Ability to follow written and/or verbal instructions in English.
• Ability to input 40 WPM on a computer keyboard.
• Ability to listen and communicate effectively in English verbally and in writing.
ESSENTIAL FUNCTIONS:
1. Wholesale/OTA Billing Functions:
• Maintain all Wholesale/OTA contracts and client files
• Work closely with Sales and Reservations to ensure all billing terms are followed
• Review Wholesaler audit file to ensure accuracy
• Review and submit direct bill applications for approval
• Audit and reconcile all Wholesale/OTA Company accounts
• Invoice clients in accordance with contracted billing term.
2.Group Billing Functions:
• Review all Group contracts, maintain client files and billing requirements
• Review and submit direct bill applications for approval
• Work closely with Sales to track and post advance deposits
• Review BEO’s/Group resumes, tracking billing requirements
• Audit and reconcile all Group accounts, working closely with Banquet Manager
• Invoice Groups in accordance with contracted billing terms
• Attend weekly Group resume meeting
3. Hold monthly credit meeting
4. Follow-up both verbally and/or in writing on all past-due accounts, maintain narrative file
5. Post check, wire and vcc payments and maintain AR check register daily
6. Maintain all tax-exempt documents and track tax-exempt revenues daily
7. Respond to all company chargebacks and maintain chargeback log daily
8. Complete all necessary month-end reports, including tax exempt, chargeback and AR recap
9. Handle all customer inquiries courteously, efficiently and promptly
10. Perform all activities in a professional manner and in accordance with company policy
MARGINAL FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
1. Use the photocopier to make copies of items as required.
2. Initiate reports and retrieve printed forms from computer printer.
3. Answer customer inquiry calls, research and resolve discrepancies.
4. Other duties as assigned by supervisor.
OTHER:
Regular attendance in conformance with the standards, which may be established by Benchmark from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Benchmark rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
We are an Equal Opportunity Employer M/F/D/V