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Commercial Banking Administrator
Wintrust
Oak Lawn, IL, United States
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Description
The Commercial Client Support Representative provides high touch support to commercial clients by serving as the liason between internal contacts such as Loan Operations, Treasury Management and Deposit Operations. This position provides administrative support for commercial lenders in C&I lending, CRE, and Business Banking.
Responsibilities include:
• Handle daily customer support requests such as account opening, balance inquiries, wire processing, advances, transfers, and loan inquiries.
• Troubleshoot and investigate customer issues and onboard commercial clients
• Support Lenders by answering calls, preparing packages, data entry, tracking vendor invoices, and gathering information to resolve issues or complete projects
• Obtains appropriate supporting documents including title work, flood and OFAC searches, insurance, organizational documents, real estate collateral documentation and various due diligence items to verify compliance with loan approval and bank closing procedures.
• Manages the loan closing pipeline and communicates timelines with internal loan operations department, lenders, title companies, and attorneys throughout the loan process
Wintrust Financial Corporation is a financial services holding company based in Rosemont, Illinois, with assets above $20 billion. We engage in the business of providing traditional community banking services, commercial banking, wealth management services, commercial insurance premium financing, life insurance premium financing, mortgage origination, short-term accounts receivable financing, and certain administrative services, such as data processing of payrolls, billing and treasury management services. We provide community-oriented, personal and commercial banking services to customers located in the greater Chicago, Illinois and southern Wisconsin metropolitan areas through its 15 wholly owned banking subsidiaries.
Qualifications
• 1 - 2 years previous banking experience in a customer support role
• Previous experience working in commercial lending or business banking role preferred
• High school degree or equivalent experience
Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, gender, sexual orientation, gender identity, national origin, veteran status, or disability.
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