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Senior Associate, Employee Relations
NYLIFE Securities, Inc.
New York, NY, United States
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New York Life Insurance Company is the largest mutual life insurance company in the United States. Founded in 1845 and headquartered in New York City, New York Life reported 2017 operating earnings of $2.06 billion. Total assets under management at year end 2017, with affiliates, totaled $586 billion.
New York Life holds the highest possible financial strength ratings currently awarded to any life insurer from all four of the major ratings agencies: A.M. Best, A++; Fitch AAA; Moody’s Aaa; Standard & Poor’s AA+ (Source: Individual independent rating agency commentary as of 8/1/17).
Financial strength, integrity and humanity—the values upon which New York Life was founded—have guided the company’s decisions and actions for over 170 years.
The Senior Associate, Employee Relations will join a team responsible for providing guidance on and directly handling employee relations matters with a focus on balancing business need and organizational risk, assisting in the design of employee related policies that are compliant with the law and align to best practices, managing complaints, and cultivating a positive and productive work environment. In addition, the team provides support to the Human Resources Business Partners (HRPs) in issues involving employee complaints, leaves and accommodations, discipline, terminations and job eliminations.
Responsibilities will include, but not be limited to:
• Provide consultative expertise for basic employee relations matters.
• Assist in responding to and investigating employee complaints submitted directly to HR or through the Company’s Ethics Hotline.
• Partner with Leave Coordinators, UNUM and HRBPs on leaves and accommodations issues.
• Work with HRBPs and Legal department on discipline and termination issues.
• Serve as the expert on our case management tool, DoveTail. Includes ensuring cases are entered in a timely manner, preparing quarterly reports for compliance, training the HRBPs on the system and managing the relationship with the vendor.
• Serve as the records coordinator for Employee Relations.
• Calculate severance payments for job eliminations and work with Legal and Benefits to prepare packages for notification discussions.
• Design and enhance employee related policies that are compliant with federal, state and local laws. Update the Employee Handbook as needed.
• Act as key point person to respond to policy questions, provide clarification on ER processes, and communicate policy updates to the appropriate audience.
• Handle special projects as needed.
Qualifications Required
• Strong knowledge and facility for interpreting and communicating employment laws and HR policy
• Strong analytical skills, with the ability to identify needs/issues quickly
• Detail oriented with very strong written and verbal communication skills
• Ability to work effectively as a valuable partner with all levels of management
• Strong relationship building skills and collaborative style
• Excellent time management, planning and organizational skills
Ideal Candidates Should Have:
• At least six years experience working in Employee Relations
• Strong knowledge of employment law (EEO, FMLA, ADA, etc.)
• Experience developing and writing HR policy
• Bachelors degree required, Masters a plus; degree with a concentration in Human Resources Management or similar concentration is preferred
• Strong PC skills
SF:LI-ID1
EOE M/F/D/V