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Insurance Document Specialist
Hub International Ltd
Coppell, TX, United States
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The Research Support Specialist provides a high level of service to our clients and helps us maintain strong relationships with our customers.
What you offer us:
• A working knowledge of Windows computer environment & Office software, especially Excel.
• Accurate typing skills.
• Skills testing may be required prior to an interview.
• Prior P&C Insurance, Mortgage, or Forced Placed Insurance related experience is a plus, but not required.
In this role, you will:
• Be responsible for completing outbound telephone calls to insurance companies in order to retrieve documentation or validate information.
• Be responsible for working within a call queue and documenting system with appropriate notations.
• Performs research and document retrieval from on-line insurance sites.
• Complete other research projects as assigned.
• Maintains professional demeanor at all times.
• Relies on instructions and pre-established guidelines to perform the functions of the job designed to help representatives achieve our goals.
• Maintains at least minimum proficiency results for productivity (required to process data entry in addition to calls) and quality of work performed.
• Develops and maintains positive working relationships.
• Supports Company by maintaining minimum performance standards based on company service commitments as well as individual goals.
• Reports to a Supervisor.
What we offer you:
• Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options
• Casual jeans dress code every day and a fun atmosphere
• Free premium coffee
• Generous time-off policies (2 weeks of vacation + Personal/Sick/Floating Holidays)
• A work/life balance because that’s important for all of us
• Learn from the expertise of your coworkers
• Growth- HUB is growing, and so can your career!
• Be part of a motivated team
To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, and local law. If this position requires licensing or certification, the incumbent must maintain that license or certification by meeting all continuing education and other requirements.