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Facilities and Administrative Coordinator
First Republic Bank
San Francisco, CA, United States
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Overview
First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients’ needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business.
We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.
The Facilities & Admin Services Coordinator is responsible for helping maintain the Corporate Offices, which includes, but is not limited to: assisting with employee, department and office moves; submitting service requests and coordinating events with building management teams; assisting with small furniture repairs and relocations; and providing administrative support for the security access card program (Win-Pak). This position also serves as general support to the Facilities and Administrative Services department.
Responsibilities
• Ensures requests made to the Administrative Services team are responded to and resolved or escalated in a timely, cost-effective manner and to the satisfaction of the end-user. Maintains record of all employee requests and keeps employees informed on the status of requests. This is primarily accomplished through email correspondence.
• Assists in the coordination of physical access to all First Republic Bank offices for employees and vendors by administering the access card program for the company (WinPak) and requesting building passes from the property management teams of each building. Maintains accurate records of requests for audit purposes.
• Assists in managing the Corporate Office buildings on a daily basis, including office, equipment or employee moves; coordinating building janitorial services; and performing furniture & equipment maintenance as needed or directed by the Manager, Facilities and Administrative Services.
• Assists in the auditing of invoices and reconciles any billing issues with vendors.
• Responds to employee requests concerning the company's confidential paper shredding company (Shred-It).
• Perform duties & responsibilities specific to department functions & activities.
• Performs other duties & responsibilities as required or assigned by supervisor.
• Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
DISCLAIMER
Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Qualifications
Key Skills, Knowledge & Abilities:
• Excellent written and oral communication skills
• Team player
• Provides extraordinary service
• Furthers the First Republic Bank culture and values
Mental/Physical Requirements:
• The ability to learn and comprehend basic instructions; understand the meanings of words and respond effectively; and perform basic arithmetic accurately and quickly.
• Vision must be sufficient to read data reports, manuals and computer screens.
• Hearing must be sufficient to understand a conversation at a normal volume, including telephone calls and in person.
• Speech must be coherent to clearly convey or exchange information, including the giving and receiving of assignments and/or directions.
• Position involves sitting most of the time, but may involve walking or standing for brief periods of time.
• Must be able to travel as position requires.
• May be required to lift 25-50lbs.