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Inbound Sales or Customer Service Representative
Progressive
Phoenix, AZ, United States
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Customer Service and Sales Representatives – Inbound Call Center
We’re Hiring for August & September 2018!
Exclusive Greater Urban League Interview Opportunity!
Progressive is growing and we’re looking for talented people to join our call center team. We can help you find a position that best fits your skills and experience, whether you’re searching for a new job or are interested in continuing your career. As a successful, always evolving company, Progressive may be that perfect place for you.
For our call center reps it’s all about helping people. We have a variety of positions available where you can apply your passion by assisting our customers with their insurance needs.
Job Opportunities:
• Inbound Sales Reps to offer new customers the best products for their needs
• Customer Service Reps to support existing customers managing their policies
• Customer Service Representative – Retention Specialist primarily working with existing customer on policy retention
We’ll provide you with extensive training and pay you while you learn. You’ll have the support of a collaborative team and the opportunity to develop your career with Progressive.
Pay Rate: $16.25 to $20.00 per hour depending on experience, plus
• $500 sign-on bonus if you already have a Property & Casualty license
• An additional 10-15% when you work evening or weekend hours
• An annual bonus of up to 16% of your salary! Our bonus program rewards each of us based on company performance
Work Location: Phoenix, Arizona
• Potential to work from home after completing on-site training and proven job proficiency
Schedule: Most schedules will include a weekend day and evening hours.
Sales Start Date:Monday – September 10, 2018
Training schedule:Monday, Tuesday, Wednesday, Thursday, Friday, 10:00am - 6:45pm for 8 weeks
Work Schedule (after training) - you have 3 full-time schedule options to choose from:
• Sunday, Monday, Tuesday, Wednesday, Thursday 1:30pm – 10:30pm
• Monday, Wednesday, Thursday, Friday, Saturday 9:00am – 6:00pm
• Monday, Wednesday, Friday, Saturday 12:00pm – 11:00pm (4 - 10 hour days)
Customer Service Start Date:Monday – September 10, 2018
Training schedule:Monday, Tuesday, Wednesday, Thursday, Friday, 10:00am - 6:45pm for 6 weeks
Work Schedule (after training) - you have 3 full-time schedule options to choose from:
• Sunday, Monday, Tuesday, Wednesday, Thursday 1:30pm – 10:30pm
• Monday, Wednesday, Thursday, Friday, Saturday 10:00am – 7:00pm
• Monday, Wednesday Friday, Saturday 12:00pm – 11:00pm (4 - 10 hour days)
Customer Service Retention Specialist -Monday September 24, 2018
Training schedule:Monday, Tuesday, Wednesday, Thursday, Friday, 10:00am - 6:45pm for 6 weeks
Work Schedule (after training) -
• Monday, Tuesday, Wednesday, Friday, Saturday 2:00pm – 11:00pm
What we look for:
We’re looking for talented people who strive for excellence and have a passion for helping others.
Qualifications:One or more years of college education or relevant work experience. Work or educational experience must include:
• Customer service, sales and/or influencing others
• Fast paced and changing environment
• Multitasking and time management
• Effective communication, verbally and in writing
• Computer skills
Benefits & Perks:
As the fourth largest auto insurance company, Progressive offers the confidence and stability that comes with working for a successful and growing organization. Progressive employees also benefit from:
• Paid training, tuition assistance and career development
• Diverse, welcoming culture with Employee Resource Groups
• Casual dress (yes, you can wear jeans to work!)
• Onsite gym and wellness program with discounts and rewards
• Onsite healthcare at large locations
• The standard benefits (medical, dental, vision, paid time off, 401k)
Apply now and we’ll help you begin your Progressive career in a job you’ll love!
Equal Opportunity Employer