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Client Services Supervisor
Banner Corporation
El Cajon, CA, United States
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Job Details
Description
Client Services Supervisor Opportunity Overview
As a Client Services Supervisor with Banner Bank you will play a key role in developing an on going sales performance culture and demonstrate desired behaviors by being an extension of the sales team, and through pro-active conversations this position assists our clients by uncovering financial needs.
As a Client Services Supervisor with Banner Bank you will have the opportunity to:
• Act as a leader in sales, operations, and client service
• Manage the operations of the branch along with the training, mentoring, and coaching of the teller team
• Work effectively as a team contributor on all assignments
• Process transactions accurately and efficiently in accordance with established policies and procedures
• Effectively assist clients in achieving their financial goals by actively referring Banner Bank products/services and to other specialists within the bank
• Develop and maintain in-depth knowledge of all operational processes and requirements, ensuring compliance standards are met
Travel: Overnight travel as required
QUALIFICATIONS
Education & Certifications
• High school diploma or equivalent
Experience
• 3+ years of teller experience and 1+ year as a Senior Teller
• Previous Leadership or Supervisory Experience
Preferred Skills
• Basic knowledge of retail product philosophy, policy, procedures, documentation and systems
• Thorough knowledge of all retail products and services
• Effective selling, cross selling and referral skills
• Strong mathematical, problem-solving, and negation skills
• Ability to analyze client credit data and other related financial information
• Strong interpersonal & relationship building skills
Compensation & Benefits
• Comprehensive employee benefits package, including medical, dental, vision, health and dependent daycare funds, life and disability protection
• Paid vacation time, sick time and 10 company paid holidays
• 401k (with up to 4% match)
About Banner Bank
For more than a century, Banner Bank has played an important part in the history and growth of the communities we serve by delivering competitive financial services to our clients. Today, Banner Bank is a publicly held bank holding company with $10 billion in assets, over 2,000 employees and nearly 200 locations, in Washington, Oregon, Idaho, and California. Banner Bank is a super community bank which strives every day to give back to our communities, helping to make them better places in which to work and live.
Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
NOTICE TO RECRUITMENT AGENCIES:
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
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