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Accounting Resource Specialist
Hub International Ltd
Riverside, CA, United States
Job Details - this job has expired, please see similar jobs below
About the Role:
This role is not about doing “accounting”, it is about helping, teaching, and supporting our clients, as well as providing a clear escalation path where needed.
Essential traits and experience:
• High School Diploma Required
• 2 years of experience in training, call center environment, or insurance industry
• Strong understanding of Epic and it’s workflows
• Ability to quickly learn new systems and workflows
• Excellent verbal and written communication skills
• Belief that client service is the top priority
• Understand that teaching someone how to find the answers is as important as providing the answer
• Able to assess inquiries and provide follow up that will ensure clients receive the information they are looking for.
• Good eye for detail.
• Know that shared knowledge is the best support for both clients and teammates.
• Be able to work independently and provide results.