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Program Manager Lead, Director
Mitsubishi UFJ Financial Group
New York, NY, United States
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Description
Job Summary:
Responsible for successfully leading the planning and execution of key GFCD programs including complex regulatory initiatives. Using enterprise standards and industry best practices for project delivery, the GFCD PMO Lead will ensure projects within the program are effectively sized from a costing and schedule perspective, resourced for effective execution & delivery, and drive execution of the projects while identifying and managing interdependencies across work streams and other projects.
Major Responsibilities:
Manage all phases of planning and execution of projects assigned to the program the position is responsible for leading. This includes:
• Program planning and forecasting of project schedules and budget
• Intended outcomes of the change is successfully delivered on time and on budget
• Ensure all aspects or change, including people, process, and technology, are effectively accounted for and managed
• Define and maintain process and documentation for program activities (planning and execution) while leveraging organizational and enterprise standards.
• Leveraging industry, enterprise, and organizational standard methods, drives change management strategies and tactics for projects within the assigned program.
• Partnering with other groups as necessary to ensure projects are effectively/efficiently delivered, change is appropriately adopted by impacted user communities, and interdependencies across projects and other large scale change events are effective managed.
• Direct and indirect management responsibilities of project management resources and other project team members.
• Hands-on leadership, mentoring, coaching and process subject matter expertise to Project Managers and project support personnel.
• Directly responsible for resource planning, recruiting/hiring/onboarding, development, and performance management for all project team members within the GFCD PMO.
• Ensure project managers and teams leverage the required enterprise and organizational change execution and project delivery methodologies, disciplines, management routines, and systems of record.
• Understands, effectively manages, and holds project managers accountable in managing all financial planning, project budgeting and project expense tracking.
• Actively manages project budgets through completion.
• Understands impact of project timelines on budgets and proactively works to contain costs and accurately reflect spending.
• Perform various reporting tasks to summarize, roll-up and create a comprehensive view of the GFCD Program/Project portfolio consisting of both IT and non-IT components.
Qualifications:
• Strong working knowledge of risk management techniques and regulatory requirements for financial services
• Effective and experienced in resolving and/or escalating issues in a timely manner. Understands how to and has experience in communicating difficult / sensitive information effectively and professionally. Must be effective at critical thinking, analytical assessment, and problem solving while ensuring an appropriate attention to detail.
• Strong organizational skills and ability to communicate effectively (both written and oral) to all staff and management levels.
• Sound working knowledge and experience using and applying process improvement best practices and techniques / methodologies in a structured project environment (Six Sigma experience preferred)
• Working knowledge and proven experience working in a complex implementation environment. Has the ability to communicate effectively with business, operations, process and technology partners.
• Proven experience applying program and project management and process improvement best practice techniques and tools on large scale projects to deliver for clients.
• 10+ years Program & Change Management experience
• 5+ years financial industry experience
• 5+ years of progressive process improvement experience
• 4 year university degree, MBA in related field preferred
• PMP certification highly preferred
• Six Sigma certification is a plus (ie: Lean, GB, DFSS, BB, MBB, etc.).