This job has expired, please see additional jobs below
Business Analyst
First Data
Coral Springs, FL, United States
Job Details - this job has expired, please see similar jobs below
Description
First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.
First Data is a leading provider of payment solutions for financial institutions and merchants worldwide. With more than eight billion transactions annually and more than 70 million card accounts on file outside the U.S., First Data powers the payments value chain across the globe. We are proud of our extensive customer relationships supporting clients around the world in 118 countries, and we have offices in 36 countries across six continents.
Position Description Overview
The IAB (International Agent Bank) Operations Representative is responsible for entering client’s data into the system to create new accounts or maintain existing accounts. Data entry is done either manually or via automated macros. Representatives work closely and professionally with varying levels of management, clients, customers and staff to complete boarding and maintenance requests. Candidates must be able to work well both independently and as a team member to meet the department’s production and quality standards. They must also be able to adapt to changes in job duties and processes as needed. Accuracy of work, integrity, and attention to detail are of outmost important to achieve unparalleled customer experience.
Job Responsibilities
• Perform analysis of client needs of the general business environment. Provide solutions to issues presented by the clients and follow through to implementation of said solutions. Provide recommendations to improve and support activities. Utilize data to resolve business issues in the most effective and productive manner
Scope of Job
The IAB (International Agent Bank) Operations Representative is responsible for entering client’s data into the system to create new accounts or maintain existing accounts. Data entry is done either manually or via automated macros. Representatives work closely and professionally with varying levels of management, clients, customers and staff to complete boarding and maintenance requests.
Autonomy
Work under close to moderate supervision with limited latitude for independent judgment. Consult with senior peers on non-complex projects to learn through experience
Job Requirements
• 1-2 years Analysis experience Candidates must be able to work well both independently and as a team member to meet the department’s production and quality standards. They must also be able to adapt to changes in job duties and processes as needed. Accuracy of work, integrity, and attention to detail are of outmost important to achieve unparalleled customer experience. Strong verbal, written and organizational skills; strong customer orientation
Competencies
• Working with Microsoft Office
• Business Assessment
• Customer Support Operations
• Knowledge of Product Line
Degrees
• High School Graduate
First Data is an Affirmative Action – Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.