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Banking Center Manager
1st Source
South Bend, IN, United States
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About Us
1st Source Bank is the largest locally controlled financial institution headquartered in the northern Indiana-southwestern Michigan area. 1st Source operates banking centers in 17 counties, 23 1st Source Bank Specialty Finance Group locations nationwide, eight Trust and Wealth Management locations and ten 1st Source Insurance offices. We deliver a comprehensive range of banking services along with highly personalized attention to our clients, individuals, businesses and communities. Our mission is to help our clients achieve security, build wealth and realize their dreams.
We are seeking professionals who are ambitious, friendly, and outgoing and looking to work within a company that demonstrates honesty, integrity and respect to all employees. We are committed to creating a diverse team whose strengths improve our ability to serve our customers. We offer pay commensurate with experience and a competitive benefit package. Veterans, Disabled and alumni of AmeriCorp and Peace Corp are encouraged to apply.
Position Summary
Responsible for directing and overseeing a Banking Center with 35 or less transactions, $15 million or less in deposits and $600,000 in consumer loans. Ensures the Banking Center team delivers high-level customer service.
Essential Requirements
• Responsible for the management, service and profitability of assigned Banking Center.
• Responsible for the supervision of assigned staff and exercises the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations.
• Conducts weekly/monthly banking center sales meetings and coaches staff activities to ensure achievement of assigned goals.
• Follows bank policies, procedures and regulations and works with Banking Center Manger to maintain effective banking center operations minimizing risk to the bank.
• Ensures losses and other risk issues are effectively managed, and financial losses are within acceptable guidelines, and all compliance requirements are met.
• Uses customer, product and procedural knowledge to handle complex client transactions.
• Works with Banking Center Operations Manager to ensure the banking center is operationally sound.
• Actively participates in team meetings, community events and organizations.
• Represents the bank in local community and professional organizations.
• Responsible for the completion of all 1st Source University and compliance training related to the position.
• Must understand all applicable laws and regulations that apply to the position and complies with the requirements.
• Performs all other duties as assigned.
Experience/Skills
• Three (3) or more years of retail banking experience preferred.
• Bachelor’s degree preferred.
• Prior supervisory experience preferred.
• Good PC skills--proficiency in Microsoft Word and Excel essential.
• Ability to lead and motivate teams.
• Ability to listen actively in order to identify client needs and/or concerns.
• Ability to consistently deliver exceptional client service.
• Ability to handle multiple tasks in a fast-paced environment.
• Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.
• Problem solving and analytical ability.
• High degree of attention to detail.
• Good written and verbal communication skills.
Travel Requirements
Ability to travel to all locations as well as ability to travel overnight, as needed for meetings, projects, seminars, etc.
• National Mortgage Licensing System and Registry (NMLSR):
The Federal Government requires that employees with responsibility for residential mortgage lending and/or consumer real estate loans be registered with the Nationwide Mortgage Licensing System and Registry (NMLSR). For consideration of this position, you will be required to obtain a unique identifier, register with NMLSR, and be fingerprinted for a criminal background report. Individuals hired for this position must: A) have not been convicted of, or pleaded guilty or nolo contendere to, a felony in a domestic or military court during the preceding seven-year period or, in the case of a felony involving an act of fraud, dishonesty, a breach of trust, or money laundering, at any time; B) has demonstrated financial responsibility, character, and general fitness such as to warrant a determination that the individual loan originator will operate honestly, fairly, and efficiently.
Equal Opportunity Employer - M/F/Disability/Veteran