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Administrative Assistant
Envoy Mortgage
Houston, TX, United States
Job Details - this job has expired, please see similar jobs below
General Summary
This individual will be responsible for supporting the customers and employees in various administrative functions. The candidate will be able to work independently with moderate supervision while take initiative to ask questions and follow up. This person must be able to shift priorities and adapt quickly to the needs of the group. The position requires strong interpersonal and analytical skills and the ability to work with internal and external contacts.
Requirements
PRINCIPAL FUNCTIONAL RESPONSIBILITIES:
The following reflects management's definition of essential functions for this job but does not reflect the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
• Use computers for various applications, such as database management or word processing.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Create, maintain, and enter information into databases.
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
• Maintain scheduling and event calendars.
• Complete forms in accordance with company procedures.
• Schedule and confirm appointments for clients, customers, or supervisors.
Make copies of correspondence or other printed material.
THIS JOB DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE. THE INCUMBENT WILL ALSO PERFORM OTHER REASONABLY RELATED BUSINESS DUTIES AS ASSIGNED BY MANAGEMENT.
MINIMUM QUALIFICATIONS:
• 3-5 Years of experience in similar setting
• Knowledge of Microsoft Excel, Word and Outlook
• A Bachelor's degree is preferred
• Excellent customer service skills and working in a team environment
• Excellent interpersonal, verbal and written skills are a must
• Must be a self-starter who is reliable, detail oriented and the ability to resolve issues
• Strong relationship building a must, along with strong written and verbal communication skills
• Ability to analyze issues and create effective resolutions, while managing multiple projects at one time.
PHYSICAL REQUIREMENTS:
• The employee must occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision
• While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl