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Quality Control Specialist
TCF Bank
Plymouth, MN, United States
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Description
Position Summary
Under minimal supervision, use skill in applying well-established and documented quality control (QC) procedures, metrics, and standards, ensuring that alerts are reviewed in compliance with the Customer Identification Program and regulatory OFAC/314(a), PEP, hot file, and negative news screening requirements. Escalate alerts that do not meet Corporate BSA standards and follow through to resolution.
Major Areas of Accountability
• Assist the BSA/AML Supervisor with the administration of the Quality Control Program. Maintain QC standards and procedures. Recommend changes and/or alternatives for process improvements.
• Review designated samples of completed/closed cases to ensure that the appropriate decisions/recommendations have been made according to department standards and that the appropriate supporting documentation is obtained.
• Evaluate completed decisions to ensure that they meet FinCEN/FFIEC requirements. Ensure the Bank’s internal policies and procedures are adhered to.
• Communicate any errors/discrepancies found to the appropriate individuals; ensure that corrective action is taken.
• Generate related reports, including findings and trends to management, as required.
• Maintain knowledge of developments in the area of anti-money laundering, including FinCEN and OCC requirements relating to BSA/AML and the USA PATRIOT Act.
• Assist and support, as appropriate, other roles within the Corporate BSA department.
Qualifications
Minimum Qualifications
Education
Required:
• Four-year college degree or equivalent work experience.
Preferred:
• Certified Anti-Money Laundering Specialist (CAMS)
Work Experience/Skills:
Required:
• 2-4 years of investigative or related experience with specific emphasis on AML, BSA and fraud prevention.
• Demonstrated knowledge of USA Patriot Act, Bank Secrecy Act (BSA), and Anti-Money Laundering (AML) regulatory requirements.
• Demonstrated knowledge of branch banking, retail lending, and/or banking operations.
• Strong leadership and interpersonal skills. Ability to interact effectively with staff, a must.
• Excellent communication skills, both written and verbal.
• Excellent investigative, analytical and problem resolution skills.
• Ability to adapt to interruptions, prioritize tasks, and complete deliverables in a timely, effective manner while working in a fast-paced environment.
• Demonstrated familiarity and competency in using in-house software and BSA compliance monitoring systems.
• Proficient in the Microsoft suite of products and Internet-based research.
Preferred:
• Experience related to Enhanced Due Diligence or Customer Due Diligence.
• Ability to demonstrate in-depth knowledge of the AML, BSA, and OFAC laws and regulations.