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Senior Bank Operations Representative
First American
Santa Ana, CA, United States
Job Details - this job has expired, please see similar jobs below
Responsible for performing the back office tasks necessary to support all of the Banking products and services.
Essential Functions
• Application/general ledger balancing and reconciliation.
• Researching and clearing Fed adjustments and other out of balance conditions.
• Researching and clearing customer out of balance issues.
• Working the wire transfer system queues to keep the funds flowing quickly and accurately and in compliance with federal regulations.
• Processing incoming and outgoing ACH files and processing returns and exceptions.
• Processing un- posted transactions and returned deposited items.
• Processing and reconciling positive pay exceptions.
• Other miscellaneous duties assigned by the Operations Supervisor.
Knowledge and Skills/Technology Used
• Excellent verbal, listening and written communication
• Ability to work effectively in a multi-task, high-volume environment
• Self-motivated and results- oriented
• High degree of patience and problem management techniques to resolve problems
• Good organizational skills with the ability to multi task , prioritize and follow up
• Working knowledge of Microsoft Office
Typical Range of Experience
• Typically has 4- 6 year’s experience in a Financial Institution or Banking operations environment
First American invests in its employee’s development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.