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Recovery Collector
Huntington Bancshares
Columbus, OH, United States
Job Details - this job has expired, please see similar jobs below
Description
The shift for this position is Monday-Friday, 8:00am-5:00pm.
Collectors at Huntington provide "Simply the Best" customer service at all times. Responsibilities include contacting charged off customers by telephone or mail to collect to negotiate balance in full or make. This position:
• Updates collection files and completes all necessary paperwork.
• Negotiates payment plans protecting the Bank's interest and completes decision-making process.
• Locates customers via skip tracing and Lexis/Nexis.
• Recommends action regarding repossessions, bankruptcies, and/or foreclosures.
• Arranges for appropriate Bank and/or legal action based on account analysis as deemed by manager.
Basic Qualifications
• High school diploma or GED
• At least 1 year of collections experience
Preferred Qualifications
• Must have excellent written and verbal communication skills
• Must have strong negotiation skills and ability
• Working knowledge of consumer and collection law is desired
• Must be goal oriented and self-motivated
• Knowledge of CACS, RMS and HOGAN systems helpful
• Experience using computers