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Administrative Assistant
First American
Cleveland, OH, United States
Job Details - this job has expired, please see similar jobs below
Essential Functions
• Interprets and acts on instructions from internal customers and title officers
• Researches and obtains information for reports and special assignments
• Prepares and may compose correspondence, reports, presentations, etc.
• Answers and screens incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and/or resolves routine inquires; takes and delivers messages or transfers calls to voice mail, when appropriate
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
• Screens and responds to e-mail inquiries
• Receives, sorts and routes mail
• Orders, receives and maintains office supplies
• Gathers information for reports, to obtain approvals, to distribute to department employees
• Performs clerical duties as needed, such as filing, photocopying, collating and scanning
Knowledge and Skills/Technology Used
• Knowledge of Microsoft Office applications
• Strong customer service orientation
• Detail orientation
• Excellent verbal communication
• Problem solving skills
• Strong organizational skills with the ability to multi-task under strict time constraints
• Must be able to maintain professionalism and a positive service attitude at all times
Typical Education
• High School diploma or equivalent
• Some college preferred
Typical Range of Experience
• 2-3 years administrative experience
First American invests in its employee’s development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.