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Manager / Senior Manager, Product
American Express
Phoenix, AZ, United States
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The Global Mobile team is responsible for the product strategy, UX/UI and delivery of mobile apps for American Express Card members globally. This includes the Amex Mobile app available on iOS and Android in 18+ markets.
We are part of the wider Global Digital Experience team within Enterprise Digital and Analytics that looks after the implementation of the multi-channel market strategy and development, focused on defining and implementing experiences and products across channels. The team ensures these assets are developed in alignment with the overall business vision, and meet a clear user need.
We’re looking for a talented and passionate Product Owner to join our team in New York. This is a highly visible position working with a variety of teams, including capabilities, engineering, design and marketing to bring new products and services to the mobile app. If you are interested in working on customer experience, mobile product development and strategy for a market-leading app, we’d love to hear from you.
Key responsibilities:
• Development of product level strategy and roadmap with partners that aligns to Amex’ broader strategic objectives
• Leading product development process with our Engineering team and partner closely with Design to define the UX/UI for new features and capabilities for our mobile apps.
• Managing product backlog, documenting customer value propositions and making product prioritization and scope decisions
• Research and identification of new products and services by assessing competitive landscape and customer device behavior
• Measure the effectiveness and evaluate the success of the different product features
Qualifications
Types of people we need:
• Experienced Product Owner/Manager with vast background in web and mobile, ideally within a client side, product environment
• Technically minded & resourceful – with an appreciation of how to execute mobile initiatives in a lean/Agile environment
• Pro-active and enthusiastic strategic thinkers
• Familiar with user interface patterns for native mobile (iOS/Android)
• Collaborative – our role is largely partnership driven, working with capability owners, local teams and technology partners is vital
• Strong analytical and quantitative skills, with the ability to gather insights from data
• Fun and outgoing – we’re looking for someone who can contribute to the strong team culture of our co-located and diverse team
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.