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Treasury Management Implementation Specialist Assistant Vice President
Comerica
Livonia, MI, United States
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Job Description
Treasury Management Implementation Specialist
The Treasury Management Implementation Specialist is responsible for managing all customer levels of the Treasury Management relationship in a consultative mode and ensuring the delivery of successful large complex implementations and changes for high priority, high personal touch customers.
Please Note: This position can be located in either Michigan, California, or Texas
Position Competencies
Successful incumbents are customer focused, have strong decision quality, drive for results, are good listeners and creative thinkers, negotiate well, take command of the situation, and build strong peer relationships.
Position Responsibilities:
1. Manage all levels of the customer's Treasury Management operating relationship in a consultative mode with the Account Officer and TM Sales Officer.
2. Ensure the delivery of successful large complex implementations and changes for key high touch, high profile customers.
3. Act as a corporate expert, fielding questions from customers on a wide range of topics including SOX compliance, retail banking, fraud protection, security risks, etc.
4. Act as major focal point through which operations, product, service and sales communicate to effect change and improvement for the ultimate benefit of our customers.
5. Offer creative solutions to the increasingly complex problems faced by our customers in the treasury management industry.
6. Identify operational risk issues associated with assigned portfolios and recommend appropriate risk management strategies to protect the best interests of Comerica and the customer.
7. Understand Treasury Management products and how they operate.
8. Skilled at managing the operational requirements of medium to large size commercial customers.
9. Knowledgeable about how the customer=s system relates to Comerica's system in order to determine compatibility; participates in developing plans to resolve compatibility issues.
10. Strong analytical & technical skills.
11. Ability to work independently and still function well in a team environment.
12. Demonstrated ability to follow tasks through to completion with minimum supervision and to simultaneously handle multiple tasks with flexibility and good judgment.
13. Demonstrate well-developed time management and prioritization skills.
14. Excellent written and verbal communication skills.
Travel
Some travel is required of this position.
Relocation
Relocation is not available for this position.
Qualifications
• Bachelor's degree from an accredited university or 5 years financial services operations or Treasury Management experience, which includes external customer service experience
• 3 years of experience working with Treasury Management, Demand Deposit and Account Analysis systems and Corporate Cash Management
• 3 years working with Microsoft Office products (i.e. Word and Excel)
About Comerica
We know that our employees are critical to our overall success. We are dedicated to investing in their future to maintain long-term relationships for lasting commitments. One of the ways we do this is to offer a comprehensive package of compensation and benefits programs which are regularly reviewed to maintain them at competitive levels. Your salary will be commensurate with your work experience.
Upon offer, Comerica conducts a comprehensive background check, fingerprint check and a drug test.
NMLS certification requirement: where applicable, favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned by the Business Bank, the Retail Bank, and Wealth Management. Comerica's more than 9,000 colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - Veterans/individuals with disabilities, committed to workplace diversity.