This job has expired, please see additional jobs below
Crisis and Critical Incident Manager
Mitsubishi UFJ Financial Group
Jersey City, NJ, United States
Job Details - this job has expired, please see similar jobs below
Description
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group.
Job Summary:
Reporting to the Managing Director of Business Continuity Management (BCM) in the Second Line of Defense (SLoD), the Business Continuity Management Crisis and Critical Incident and Emergency Response (CCIM/ER) Manager (including Life Safety) is responsible for both the strategic development, independent assessment and review and challenge over the First Line of Defense’s (FLoD) tactical implementation of all core activities of the CCIM and ER Planning framework; including but not limited to CCIM/ER Plan development, CCIM/ER Plan testing and assessment, review and challenge of execution at time of event, and post-incident reporting
Major Responsibilities:
As the Second Line of Defense (SLoD) Engagement Manager to CCIM and ER, this resource develops and maintains the framework, policies and standards which supports and provides review and challenge and independent assessment of the strategic execution of the CCIM and ER framework and its related components for all core activities of the FLoD’s CCIM and ER Planning framework; including but not limited to CCIM/ER Plan development, and CCIM/ER Plan testing and assessment, review and challenge of execution resulting from notification, communication, escalation and coordination from incidents and events affecting the Firm across the Americas.
• Performs assessment, review, and challenge of First Line of Defense (FLoD) for all core activities of the CCIM and ER framework inclusive of gap risk measurement, mitigation strategies, and material risk identification
• Ensures CCIM /ER (SLoD) and the entities' roles and responsibilities, timelines, and requirements are clear
• Drives the awareness, adoption, consistent and appropriate implementation, and ongoing maintenance of the CCIM and ER framework, policies, standards, methods, etc. across all entities (including MUAH and CUSO, as appropriate)
• Centrally understands and drives CCIM and ER risk management technology requirements--this includes development of CCIM system requirements, identifying improvement opportunities to increase efficiency, ensuring alignment with changes to CCIM and ER inclusive of HR, Security, Legal, Compliance etc., and participating in UAT
• Subject matter expertise on CCIM and ER regulatory requirements in the U.S./Canada/LatAm and defining threats and risk scenarios in order to provide recommendations on changes or program enhancements required to address such requirements and threats
• Acts as a Business Continuity Management (BCM) advocate towards both FLoD and front line business units (FLUs), ensuring business and other corporate utilities (Technology’s and Information Security’s Incident Management, Physical Security, Corporate Real Estate, etc.) buy-in, and facilitating integration of second line framework Policies, Control Objectives, systems, review and challenge of Controls and Controls Definitions, templates, and process and procedures
• Assists with in regular Board and senior management reporting
• Supports and develops CCIM and ER awareness training relating to CCIM and ER risk management, including new and changing Policies, systems, and methodologies
• Assesses CCIM and ER risks and Policy/standard/procedure compliance relating to controls design, FLoD testing processes, FLoD testing results, and sample based testing (including 3rd party services)
• Provides support of Internal Audits and Regulatory Exams
• Ensures FLoD program compliance and maturity through KPI monitoring and performing quality assessment reviews
• Understands and applies internal Policies/procedures, laws, and regulations both internal and external including delivery of RFPs, RFIs, and managing to regulatory requirements including but not limited to FFIEC, OCC, FINRA, and the Federal Reserve (FRB)
Qualifications
Additional Information:
• Demonstrated strong skills in applying CCIM and ER planning principles to various levels (staff, management, and executive) of the Firm
• Knowledge of CCIM and other communication systems
• Demonstrated human relation skills to effectively interact with peers, subordinates, internal and external customers, and vendors
• Excellent interpersonal, organization, analytical, problem solving, communication, and prioritization skills
• Demonstrated ability to influence and motivate individuals and teams
• Advanced presentation skills and oral and written communication skills
• Excellent project management skills, which include task identification, project planning, and proficiency with tools required to pull project together
• Ability to understand scope of recovery efforts and coordinate critical activities during continuity exercises and events
• Advanced analytical skills
• Self starter with the ability to work independently
• Fully proficient with Microsoft Office applications, including but not limited to Word, Excel, Access, Visio, and PowerPoint
• Provide guidance and lead the coordination of all corporate activities related to crisis and emergency management
• Willingness to travel
• Crisis situations may require longer than normal work days and weeks
Education, Licensure, Experience:
• Preferred minimum of 10 years practical Crisis and Critical Incident Management, Emergency Response, with strong experience in Business Continuity, and Disaster Recovery as applied in a business and technical environment in the banking or financial industry
• Preferred professional certification from the Disaster Recovery Institute International or from The Business Continuity Institute (e.g. ABCP, CBCP, MBCP, MBCI, CRP) and/or other Business Continuity or industry related certifications preferred
• Preferred BS in Financial Services, Computer Sciences, or Engineering preferred, or demonstrated equivalent experience
• Archer Business Continuity, SendWordNow experience is a plus
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.