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Assistant Manager
Fidelity International
New York, NY, United States
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About the opportunity
Title:Corporate Communications Assistant Manager
Department:
Corporate Communications
Location: London
Reports To:tbc
About Fidelity International
Fidelity International offers world class investment solutions and retirement expertise. As a privately owned, independent company, investment is our only business. We are driven by the needs of our clients, not by shareholders. Our vision is to deliver innovative client solutions for a better future.
Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation. Above all else, we always put our clients first.
Find out more about what we do, our history, and how you could be a part of our future at www.fidelityrecruitment.com/about-us
Our Values
All of our people must be able to demonstrate affinity with the Fidelity core values:
• Innovation – Being willing to experiment and try new and better ways to serve our clients.
• Integrity – Taking personal responsibility for always acting in the best interests of our clients.
• Excellence – Striving to be the best while knowing we can always be better next time.
Our Behaviours
All of our people must be able to operate in accordance with our behaviours:
Commitment
– We are committed to our clients and proud to work for Fidelity. We push through obstacles to make things happen; we make decisions quickly and thoughtfully. We are individually committed to building a culture of excellence. Collaboration – We collaborate with colleagues, seek alternative views, invite different ideas and always challenge traditional thinking. This approach allows us to create a whole that is much greater than the sum of its parts. Client Focus –We are expected to, and measured on, our ability to put our client first. We go the extra mile to understand their needs and strive to exceed their expectations. We listen carefully, we communicate clearly, and we are quick to respond. We’re respectful of the trust placed in us to manage their money.
Department Description
As Fidelity continues to broaden its client base and the solutions it offers to clients, it is vital that the firm enhances and builds on its reputation as a leading investment and retirement business. The European Corporate Communications team is critical in supporting this. It has the crucial role of managing and positively building the reputation of the Fidelity International business with clients across all our major European markets mainly via the media but also with other critical third party stakeholders and influencers.
The role of the Corporate Communications team is to drive Fidelity’s external messaging with the press and other external stakeholders. It looks to communicate consistent key messages about the company, its beliefs, its services and solutions through a series of proactive campaigns and earned media outreach. It drives the agenda of a broad number of spokespeople, ensuring that Fidelity is well presented in all key areas of the market driving share of voice. The team also plays a key role in safeguarding and enhancing the reputation of Fidelity International in the media.
The team manages relationships with all trade, consumer and national press, covering print, online and broadcast media.
Purpose of your role
The successful candidate will support the Corporate Communications team on public relations activity across Fidelity’s various businesses, including its Personal Investing business, FundsNetwork business as well as its Wholesale and Institutional distribution businesses to get a full and rounded understanding of the organisation. In addition, the candidate will be required to support the team on wider cross business initiatives and campaigns.
This role will be responsible for driving coverage of Fidelity International’s expertise across the personal finance and financial trade media, raising the profile of the various businesses and its spokespeople. They will need to demonstrate a broad understanding of the issues and investment themes of each business that serve as hooks for commentary and proactive campaigns to support this area.
The candidate will work at a strategic and tactical level, helping to develop and execute press and media plans alongside the Corporate Communications Senior Manager/Associate Director. In addition, the candidate will be required to respond to specific journalist requests on an ad hoc and timely basis.
The candidate should have established and proven relationships with existing personal finance and trade media and the tenacity and determination to build new relationships and significantly increase Fidelity’s coverage.
As the candidate will be expected to draft content and commentary, they should also have excellent writing skills and be able to adapt their writing style for the target audience.
The candidate will also have experience of working across social media platforms and be used to working in an integrated way collaborating with marketing, content and digital teams.
The role will sit within Fidelity’s European Corporate Communications team and is based in the London office in Cannon Street.
Key Responsibilities
• Work flexibly to provide support to the whole PR team and gain maximum experience of the company and assist in the development and execution of PR programmes that are aligned to the priorities of Fidelity’s various businesses, including Fidelity Personal Investing, FundsNetwork, Defined Contribution business, Wholesale and Institutional.
• Build and maintain relationships with key press (UK national, personal finance and trade media) to highlight Fidelity’s expertise, setting up a regular programme of meetings for Fidelity’s spokespeople.
• Develop PR materials, including press releases and articles, to support the distribution of thought leadership content developed by the various content teams.
• Develop a calendar of key economic and newsworthy events and work with key stakeholders to ensure we have a steady stream of timely commentary on topical issues.
• Organise business related events for media and our spokespeople.
• Manage and develop social media presence via the PR team twitter feed but also working with marketing in developing relevant content for broader social media.
• Assist in the development of new and creative ways to communicate to key audiences.
• Event management for media and third party stakeholder engagement.
• Work flexibly to provide support across the Corporate Communications team.
Experience and Qualifications Required
The role requires excellent public relations skills, backed up by a solid foundation of investment knowledge. You will have a creative mind to develop engaging public relations campaigns and a strong interest in markets and the economy.
Specifically, the candidate should have a mix of the following skills and experience:
• Public relations experience, ideally in financial services.
• Broad understanding of the key issues and themes that are pertinent to Fidelity’s Personal Investing, FundsNetwork and Wholesale businesses.
• Experience of developing campaigns which have gained substantial coverage in the press
• Proven relationships with national, consumer and trade media.
• Sound knowledge of investments, markets and/or retirement matters would be very valuable.
• An ability to communicate technical content in an interesting, digestible format – sometimes to a tight deadline
• Experience of developing creative and interesting material for a range of audiences, rather than being satisfied with ‘churning out’ standardised press collateral.
• Energy, enthusiasm and the ability to work closely and effectively with other team members as required in a fast-paced and demanding work environment.
• An ability to manage multiple stakeholders, of various levels of seniority, across different teams and business channels.
About you
About Fidelity International
Fidelity International offers world class investment solutions and retirement expertise. As a privately owned, independent company, investment is our only business. We are driven by the needs of our clients, not by shareholders. Our vision is to deliver innovative client solutions for a better future.
Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation. Above all else, we always put our clients first.
Find out more about what we do, our history, and how you could be part of our future at:
www.fidelityrecruitment.com/about-us
Applying to this Job Role: Please note you are only required to upload your CV/Resume to the application screen.