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Territory Coordinator
Aflac
Baton Rouge, LA, United States
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Description
Spread Your Wings
We are the Duck. We inspire and are inspired, listen and respond, empower our people, give back to our community and, most importantly, celebrate every success along the way. We do it all – The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized by Fortune magazine as one of the 100 Best Companies to Work For in America for 19 consecutive years, one of the Best Workplaces for Millennials for the past two years and one of America's Most Admired Companies for 16 consecutive years.
Our business is about being there for people in need. So, ask yourself: Are you the Duck? If so, there’s a home — and a flourishing career — for you at Aflac.
The Company:
Aflac
The Location:
Baton Rouge, LA
The Division:
Aflac /Career Sales
The Opportunity:
Territory Coordinator, PS3
Closing Date:
Ongoing
Principal Duties & Responsibilities
1.Leads/supervises daily workflow of administrative territory office functions and administrative staff; In support of territory office, acts as liaison between Territory Vice President, Market Director office, State and Regional Sales Coordinator offices, and various WWHQ departments to resolve issues, acquire information and establish procedures for a variety of field force, broker, and group issues such as claims, contest qualifications, commission exceptions and licensing issues
2.Responsible for general communication to the Market Office and Field Force; provides assistance to Territory Vice President and leadership to Territory Coordinator, and supports the territory office in efforts to coordinate various programs, contests, and special projects/initiatives; responsible for site orchestration, vendor payments, contest payments, travel, ordering and general administration; drives the coordination of broad projects; monitors project plans and execution progress to resolve any variances and provides accurate communication to stakeholders
3.Leads, plans, implements, and participates on projects and services necessary to support and improve existing processes and services; coordinates and administers the design, implementation and continuous improvement of the work planning and scheduling process, human resources, capital planning and budgeting process
4.Authorizes forms for license applications, appointments, and terminations sent to state insurance departments; research licensing/contracting questions posed by the field force; provide guidance on preparation of legal agreements and/or bridging and switching agreements
5.Creates and distributes territory Comp reports; prepares and analyzes routine daily, weekly, and monthly reports to provides results to Territory Vice President; develops appropriate measures or standards for performance and uses these to monitor, evaluate, and continually improve the progress and results of projects and services
6.Monitors sales patterns and other (such as recruiting) pertinent performance data; develops and maintains metrics by analyzing sales and performance statistics; provides sales research reports and presentations responsive to senior and executive management needs
7.Authorizes forms for license applications, appointments, and terminations sent to state insurance departments; research licensing/contracting questions posed by the field force; provide guidance on preparation of legal agreements and/or bridging and switching agreements
8.Coordinates various meetings, rallies, events, conferences, seminars, and workshops; supports Sales Coordinators in their efforts to coordinate various programs, contests, and special projects/initiatives
9.Supervises, motivates, and coaches individuals on the team; provides consistent and constructive feedback to employees; trains, develops or identifies employees’ training and resource needs; maintains employee personnel records, establishes priorities, schedules daily work and monitors the quality and quantity of work performed by the department and the individuals within the department; recommends promotions and terminations, etc; assists with developing the department and/or division annual budget, and ensure that operations are managed within authorized budget limits, while maintaining cost control, labor efficiency, materials efficiency, service quality, and appropriate staffing levels
10.Performs other related duties as assigned
Qualifications
Education & Experience
Bachelor’s degree and two to four years of related work experience or an equivalent combination of education and experience
Two years in a leadership/senior capacity
Job Knowledge & Skills
Excellent presentation, oral, written, and interpersonal communication skills to effectively interact and negotiate with internal/external customers and senior management
Strong project-planning, meeting and management skills, to include cost benefit analysis
Comprehensive knowledge of the insurance industry
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Broad knowledge of Aflac products and systems
Core Competencies
Action Oriented, Customer Focus, Adaptability, Listening, Ethics and Values, Integrity and Trust
Functional Competencies
Written Communications, Organizing, Time Management, Decision Quality, Comfort Around Higher Management, Drive for Results, Hiring and Staffing
The Benefits
Aflac is known for treating our employees exceptionally well. As one of the leaders in the insurance industry, we’re able to offer one of the most comprehensive health benefits packages available in corporate America, including free coverage from one of our pioneering insurance products, the Aflac Cancer policy. Our employees also enjoy a host of other benefits, including advancement opportunities, opportunities for continued education and professional development, merit increases and performance bonuses, profit-sharing 401(k), stock purchase plans, and many more.