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Retail Operations Analyst
Banco Santander
West Hartford, CT, United States
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Description
As a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.
Responsibilities:
• Conducts Safe Deposit contract audit under dual control when working with safe deposit keys or boxes
• Ensures all key and contract discrepancies are identified and escalated
• Completes remediation on boxes/contracts as directed
• Reports outstanding issues to leadership
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We encourage everyone to apply.
Qualifications
• High School Diploma or equivalent experience; at least 1 year of branch operations experience
• Demonstrate working knowledge of safe deposit boxes
• Ability to interact with customers and team members in a branch environment
• Ability to travel