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Commercial Escrow Officer
First American
Troy, MI, United States
Job Details - this job has expired, please see similar jobs below
Responsible for establishing new commercial escrow accounts and develops escrow documents in accordance with established policies and procedures.
Essential Functions
• Maintain escrow records and files and acts as escrow agent
• Responsible for managing a portfolio of assigned escrow customers and brokers. Provides high level of customer service and develops ongoing escrow referrals from existing escrow customers and brokers.
• Maintain records in the escrow accounting system and customer database.
• Opens escrow transactions; develops and/or obtains the appropriate escrow documentation in accordance with policy and procedures and applicable statutory and Federal regulations.
• Manages assigned escrow customers and brokers as their relationship manager; provides customer service and develops ongoing escrow referrals for transactions.
• Reviews escrow reports against escrow records to ensure accuracy of posted escrow transactions
Knowledge and Skills/Technology Used
• Familiar with standard concepts, practices, and procedures within the escrow/title industry field
• Knowledge of Microsoft Office applications
• Good client relations and organizational skills
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Detail-oriented and professional; able to handle confidential information
• Ability to deal with multiple types of roles such as real estate sellers, buyers, agents and brokers
Typical Education
• College Degree Preferred
Typical Range of Experience
• 2- 4 years related experience with 3+ years experience directly handling escrow transactions as an escrow assistant.
License or Certification
• Escrow Officer certification from the Escrow Association or completion of escrow officer training program by a title company or bank
First American invests in its employee’s development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.