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Insider Threat Problem Manager - Vice President
Morgan Stanley
New York, NY, United States
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Description
Company Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Technology
Technology works as a strategic partner with Morgan Stanley business units and the world's leading technology companies to redefine how we do business in ever more global, complex, and dynamic financial markets. Morgan Stanley's sizeable investment in technology results in quantitative trading systems, cutting-edge modelling and simulation software, comprehensive risk and security systems, and robust client-relationship capabilities, plus the worldwide infrastructure that forms the backbone of these systems and tools. Our insights, our applications and infrastructure give a competitive edge to clients' businesses—and to our own.
The Insider Threat Problem Manager will propose and implement RCA as systematic process to effectively integrate into incident response, help generate evidence-based solutions, and further inform and feed the Insider Threat model for prevention of the reoccurrence of similar incidents. For post-incident analysis, the Problem Manager will lead and conduct exhaustive investigations to gather information from Insider Threat sources to determine how an incident was handled, why an incident occurred and what causal factors came together to cause the incident. The candidate will identify how to assign findings and track through to remediation, managing the post mortem process with formality and accountability.
The Problem Manager will be a disciplined and focused problem-solver, keen listener and logical thinker who will be able to assimilate diverse information to form a holistic picture. They will be familiar with gathering evidence for accuracy, creating a problem statement to document details and impact of the incident; analyzing the cause(s) to determine why the incident happened; helping generate evidence-based solutions to prevent problem recurrence and eliminate specific causes; documenting and reporting findings and recommendations to impacted teams; create and follow detailed technical processes and procedure documentation for time critical events and securely store and transfer evidence for legal authorities; and tracking progress made on implementation of resolution steps with accountability.
Key Qualities for the Role:
◦ Able to work independently and exercise good people skills, interacting effectively with teams from various disciplines and business management.
◦ Able to coordinate and confidently work with and artfully present impacts, strategies and trending effectively with business stakeholders
◦ Able to partner with technical SMEs, incident response and investigation leads to understand incident handling and analysis
◦ Able to work under pressure in time critical situations
◦ Able to articulate and visually present analysis results, such as scatter plots, stacked bar charts, and process flowcharts.
◦ Strong attention to detail and ability to separate facts from supposition in support of the RCA investigation
◦ Adaptable to changing situations and needs
◦ Detailed knowledge of current international best practices in the incident response arena
◦ Able to identify common false positives and make suggestions on tuning
◦ Excellent written and oral communication skills in detailing evidence reporting
Qualifications
Primary Skills:
◦ A minimum of 7 years problem management
◦ Prior audit or risk background
◦ Understanding of Incident Management
◦ Solid ITIL understanding