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Team Lead
Cotiviti Holdings
Mc Kinney, TX, United States
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Description
Cotiviti Healthcare is looking for a candidate to work as a Team Lead, Collections Specialist based in our Conshohocken, PA office!
The ideal candidate will have an understanding of how hospitals/providers process payments. This position requires excellent communication skills, technically savvy and organization.
Detailed Responsibilities:
• Review, research, investigate, and resolve collections issues for one or more accounts.
• Serve as a liaison between collectors and auditors on complex issues and or dispute resolution.
• Follow-up on Outstanding Claims.
• Communication with providers to manage the recovery process of those claims.
• Serves as a key point of contact and facilitates responses for more complex inquiries and data requests from both internal and external customers.
• Communicate directly with the client or providers as necessary.
• Investigates Claim Disputes.
• Provide accurate information, supporting documentation, and effective communication to complete recovery process.
• Maintain collection records and account status updates.
• Assists with developing solutions to improve the collection process.
Requirements
What we are looking for:
• 2 years minimum supervisory/leadership experience highly preferred
• 4 years minimum healthcare collections and/or revenue cycle operations preferred
• Advanced knowledge of UB04 and HCFA 1500, and any other billing and filling forms preferred
• Ability to delegate, motivate, monitor, multi-task, resolve issues, and problem solve highly preferred
• Excellent verbal and written communication skills to a broad variety of stakeholders
• Impeccable professional reputation with high degree of energy, integrity, and positive spirit