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Business Systems Analyst
Assurant
Miami, FL, United States
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Description
You are a passionate Business Analyst - You understand that effective solution development requires going above and beyond. You take pride in making a lasting impression. Your current position has limitations and you seek a bigger job with a bigger impact. Your job search has many options but you want to distinguish the jobs from the true career opportunities… which one is truly going to allow you to shine?
The Business Systems Analyst II primary role is to support systems and staff by recommending and implementing system enhancements that promote efficiency, compliance and growth. In addition, the Business Systems Analyst II contributes expertise in business processes and system functionality. This includes coordinating activities or team members on maintenance and project assignments of medium risk and complexity and includes the performance of activities such as requirement definition, research, analysis, coordination, testing, training and documentation.
Acts as the customer / IT liaison during analysis, requirements definition and design activities; maintains an understanding of business processes and related systems for supported business units; participates in management of customer expectations, collaborates with business partners to define and document business and functional requirements and works with technical staff to develop solution alternatives. (30%)
Coordinates testing activities for maintenance and project assignments; identifies testing scope and scenarios, and estimates of effort, duration and resources required; prepares test plans and scripts; performs systems testing of moderate complexity; coordinates testing efforts and activities including test scheduling, results monitoring, feedback and sign-offs; coordinates issues tracking and resolution. Applies Assurant IT testing standards, policies, and procedures. (30%)
Participates in the Project Management process; contributes to project deliverables including vision documents, status reports, and project, risk, resource and financial plans; communicates status, business impacts and system changes to team members, business partners, sponsors, management and other interested parties. (20%)
Provides general customer and IT support for assigned business applications; works with the user and technical staff to identify the source of problems; contributes to development of effective resolutions; maintains system support tables; contributes to technical and business roll out activities by supporting implementations for business units and technical support; contributes to training efforts by writing documentation or manuals, preparing presentations, delivering training, or providing follow-up to training. (20%)
Qualifications
Basic Qualifications:
• 3+ years of Business Systems Analyst experience
• High School Diploma or GED
Preferred Qualifications:
• Agile / Scrum experience
• Experience with website development, SharePoint, and / or other enterprise communication tool.
• Business Systems Analyst Certification
• Bachelor’s Degree in a technical or business discipline
Other Skills:
• Requires ability to estimate, plan, schedule, organize, coordinate, and execute activities.
• Requires ability to communicate effectively both orally and in writing to management, team members, business and technology professionals.
• Requires ability to analyze business problems and propose effective solutions.
• Requires ability to coordinate system testing cycle, issues tracking and resolution.
• Requires ability to provide training, presentation and facilitation.
• Requires ability to effectively manage multiple assignments and priorities.
• Requires ability to develop good working relationships with business sponsors, business partners and technical staff.
• Requires ability to adapt to a variety of project team roles, such as analyst, tester, documentation writer, or trainer.
• Requires ability to understand and apply business vision and direction.
• Requires continuous learning of new skills that add value to projects and assignments.
• Requires ability to deliver results on time and within budget.
• Requires the capacity to learn and understand the manual and automated business processes for the business units supported.