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Head of Communications
Vanguard
Malvern, PA, United States
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IMG oversees Vanguard's internally managed equity, bond, money market, and stable value funds, while delivering superior investment results and conducting impactful research. This wouldn’t be possible without the support of our crew, which is made up of seasoned investment professionals and outstanding strategic thinkers. IMG roles include credit analysts, economists, investment strategists, portfolio managers, risk managers, and traders.
The Investment Management Group (IMG) is currently seeking a senior level Communication Strategist to serve as the Head of Communications for their group. This role will lead the communication strategy for IMG through overseeing the communication plan, design, and delivery of internal crew communications and information management. This role sets the strategic direction for IMG communications and is responsible for developing an annual and three year strategy and will develop and provide metrics for success. This role will liaise with the senior executive team and will require challenging very senior executives when necessary.
Primary Duties & Responsibilities:
• Leads strategy development, operations, delivery, and effectiveness of both divisional, local and global internal communications needs. Liaises with the executive leadership team to develop the strategy and is responsible for executive presentations and speeches at varying degrees.
• Defines the strategic communication approach to ensure internal communications meet divisional goals of connectedness, alignment to the divisional strategy and vision and broad organizational understanding for both local and global locations.
• Partners with the senior divisional Leadership Team to develop divisional communications agenda, ensuring both divisional and departmental communications needs are met and ensuring alignment to IMG's strategic imperatives.
• Champions best in class communication principles and branding standards. Ensures crew develop and maintain in-depth knowledge of business partners and can proactively source and deliver division communications. Leverages multiple communication mediums. Sets best practices for communications across IMG including templates and direction around what communications are required.
• Sets communications goals and reports to senior leaders on effectiveness of internal communications. Responsible for satisfaction among department heads, and ensuring crew connectedness & alignment to the division strategy and vision. Provides metrics and dashboards to share success of communications and tracks engagement as related to crew satisfaction with communication within and across IMG.
• Provides direct counsel to the leadership team on communication strategies to accelerate business outcomes, create stronger outcomes for Crew by leveraging opportunities to communicate leadership messages including across IMG divisions. Ensure global consistency and brand alignment.
• Participates in special projects and performs other duties as assigned.
• Demonstrated success in developing, refining and promoting a message
The Ideal Candidate Should Possess:
• Undergraduate degree required. Master’s degree in Communications or Marketing preferred
• Minimum of ten years’ experience in a marketing/communications environment.
• Knowledge of investment topics and Vanguard products and services.
• Proven team/people leadership ability; management experience preferred.
• Excellent interpersonal, negotiation and conflict resolution skills.
• Solid organizational skills and attention to detail.
• An understanding of digital communications mediums