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Business Systems Analyst Senior
Synovus
Columbus, GA, United States
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Minimum Requirements
Minimum Education: Bachelors Degree in Business administration, Computer Science or related discipline.
Minimum Experience: 9+ years job specific experience
Required Knowledge, Skills, & Abilities:
• 8+ years experience with TSYS-related platforms or industry card processing experience.
• Recognized as Subject Matter Expert of multiple relevant business systems to include ACE, ADM, TS1, Customer Insight, TSYS analytic, Loyalty, Rewards (not an exhaustive list).
• Requires strong facilitation, presentation, communication, and organizational skills.
• Proficient in Microsoft Office software
• Required Certification(s): Project Management Professional certification preferred.
Job Description
Job Summary:
Under minimal supervision, assists with the monitoring and analysis of data used in decisions relating to various Card Services strategies and initiatives, providing business analysis skills and support on projects. Works across division lines to provide coordination with business units, support units, and IT; is the customer advocate in fully defining needs and business requirements and in providing information for governance and decision-making teams.
Job Duties and Responsibilities:
• Serves as subject matter and system expert, taking a lead role in the application of his/her expertise over a broad number of systems. Provides technical innovation and leadership to satisfy customers' business requirements. Provides direction in one or more system conversion activities.
• Facilitates major impact meetings with customers and peer groups. Works directly with the customers to solicit, analyze, and document and manage requirements through the full project life cycle. Assists in design of full life cycle systems and application development. Maintains constant communication and visits with Synovus bank management at all levels, and develops strong working relationships.
• Develops complex test plans, supervising and performing tests, and documents test results for new strategies and systems. Develops plans to modify existing strategies and/or systems.
• Assists in resolving business system problems and/or assumes responsibility for maintain system integrity. Maintains a working knowledge of functional changes to the system.
• May orient, train, assign and review work assignments and results of junior team members.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Perform other related duties as assigned.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.