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Computer Operator, Associate
Fiserv
Salt Lake City, UT, United States
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Job TitleComputer Operator, Associate
What does a great Computer Operator, Associate do at Fiserv?
You will provide exceptional service in the financial data industries that help financial institutions protect their account holder’s information, deliver member facing services and stay in compliance with the ever changing financial regulations. You will be part of a team that has a long tradition of great service, positive support from team mates, opportunities to learn new skills and enhance existing ones, and be part of an area filled with growth and new ideas. The best part of the job is the team you work with and the challenge to succeed.
Basic Qualifications for Consideration:
• Monitor and analyze operations environment.
• Review logs and determine errors.
• Resolve semi-complex computer operation problems.
• Recommend and implement process improvements.
• Track and report operations and system performance issues.
• Produce, send and receive files to/from third party service providers.
• Fulfill all special requests and perform all other required tasks to complete daily processing for credit union customers.
• Log all software, hardware, and related processing problems and noteworthy information as required.
• Maintain all operations procedures manuals.
• Set up, maintain, and utilize Operations Schedules to ensure that all daily tasks are completed accurately, and in a timely manner.
• Knowledge of browsers and internet logic
• Knowledge of Microsoft Office Applications
• Excellent written and verbal skills; ability to communicate effectively over the phone
• Must maintain a high level of organization within a fast-paced environment
• Ability to follow through to completion
• Familiar with Linux environments
Physical Requirements:
• Sitting for long periods of time
• Lifting – occasional lifting or moving up to 50 pounds
Required Qualifications:
Education:
• High School Diploma or equivalent required. Associates degree in data processing preferred.
• Minimum 2 years of work related experience
• Must have expertise in computer operations, including UNIX/Windows knowledge
Who we are:
Credit Union Solutions provides integrated account processing solutions for more than one-third of the credit union marketplace, building an innovative foundation for growth, as well as the technology needed to drive efficiency and deliver superior member service in a changing marketplace.
We have a lot to consider, from identifying and adapting to changing regulations and mitigating risk to keeping pace with evolving technology and providing excellent member service. Credit unions' goals aren't new. How they achieve them is. With the right tools in place, Fiserv helps credit unions eliminate barriers to growth, realize efficiencies, ensure compliance, face risk issues head on and provide the superior service members deserve.
Fiserv is an Equal Opportunity Employer/Disability/Vet.
Thank you for considering employment with Fiserv. Please:
• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.