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Senior Operations Associate
Fitch Ratings
New York, NY, United States
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Fitch Ratings and Fitch Solutions are an equal opportunity / affirmative action employer, complying with all laws governing employment in each jurisdiction in which operating, and provide equal opportunity to all applicants and employees. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, disability, marital or protected veteran status, sexual orientation, gender identity and other status protected by applicable laws.
The position involves providing support to global Fitch analytical users on internal support applications. The Senior Operations Associate with assist with analytical, data collection and ratings workflow operating processes.This position involves working collaboratively with members of analytical teams, IT and others to ensure that procedures and applications developed to support the process meet the needs of the users and support compliance with the Company’s overall business and regulatory requirements.
The ideal candidate will have 2-5 years’ experience at a global financial services organization. Experience in data management and fixed income knowledge would be a plus. The selected candidate will be a self-motivated professional possessing strong organizational and problem solving skills, proficiency in Excel (Pivot Tables, Macros), and the ability to communicate with senior managers, analytical staff, and technical support – both verbally and in written reports. The candidate should have the ability to manage multiple projects simultaneously and the general desire to learn about the ratings and Core Operations processes. A bachelor’s degree in information systems, finance, accounting, economics or other relevant areas required.
Key Responsibilities:
• Assist with analytical, data collection and ratings workflow operating processes to ensure universal compliance.
• Assist with day to day management of multiple queries raised by internal application users.
• Assist in defining new and existing support requirements for business applications.
• Obtain and organize necessary information, coordinate with respective teams and assist with resolving a wide variety of issues based on the established Fitch procedures.
• Participate in various projects including training analytical users on use of new tools/applications.
• Assist Senior Core Operations members with special projects, as needed, on behalf of the Chief Operating Officer or other leaders of Fitch Ratings.
• Assist Core Operations team with Regulatory reviews and assessments.
• Assist with management reporting and operating metrics on a regular basis and as directed or requested, to keep others informed of operations and progress.
Other Accountabilities:
• Working collaboratively with members of analytical teams, IT and others to ensure that procedures and applications developed to support the process meet the needs of the users and support compliance with the Company’s overall business and regulatory requirements.
• Recommend solutions and procedures to streamline/improve current processes and provide highest quality support to the global analytical community.
• Identify opportunities to enhance the current procedures, applications, management report and training.
• Promote an overall understanding of existing and new compliance issues and related policies and procedures.
Position Requirements
• Education: Bachelor’s degree required
• Self-starter who can work well both independently and as part of a team environment.
• 2-5 years of experience at a global financial services organization.
• Customer focused with the commitment to providing exceptional client service.
• Quick learner with excellent attention to detail.
• Highly motivated, flexible, proactive, and adaptable to change.
• Excellent organizational and time management skills.
• Ability to analyze, propose and execute practical operational solutions.
• Strong written and verbal communication skills.
• Strong presentation skills.