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Account Services Specialist
Nationstar Mortgage
Irving, TX, United States
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Job Description
Ready to be a Cooper too? This might just be right up your alley!
Essential Job Functions
• Account Services Specialist is responsible for the following functions as they relate to Liquidations, Payoffs, Payment Processing, Invoice Processing, Disbursements and Bankruptcy related transactions:
• Processing exception items that fall outside of normal processing routines.
• Research and resolve Account Services related disputed items.
• Research and resolve escalated customer complaints/issues.
• Perform processing and oversight responsibilities for suspense related items
• Direct assistance with Audits, as applicable
• Balancing, reconciliation, research and resolution of Payment Clearing Account Reconciliation outages.
Education/Experience Requirements
• Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
• Minimum one year Data Operations, Loan Servicing, or Real Estate Lending experience in an Account Services enivonrment within Mortgage or Financial Services preferred.
• Working knowledge of MS Windows operating system.
• Working knowledge of MS Excel, Access, and Word is highly preferred.
• Data entry keystroke skills – 10 key by touch highly preferred.
• LPS/LSAMS experience preferred.
• Proficient with facsimile, photocopier
• Proficient with ACOM Check Printer.
• Proficient with IDD Check Scanner
• Proficient with Quick Check Printer
Job Requisition ID:
2876
Job Category:
Servicing
Primary Location City:
Irving
Primary Location Region:
Texas
Primary Location Postal Code:
75063
Primary Location Country:
United States of America
Line of Business:
Servicing
Additional Posting Location(s):
Alternate Requisition:
No