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Imaging Clerk, Imaging Services
Lincoln Financial Group
Omaha, NE, United States
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About the Company
Lincoln Financial Group provides advice and solutions that help empower people to take charge of their financial lives with confidence and optimism. Today, more than 17 million customers trust our retirement, insurance and wealth protection expertise to help address their lifestyle, savings and income goals, as well as to guard against long-term care expenses. Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates.
The Role
As Imaging Clerk, you will perform and deliver on highly routine work for your assigned area(s) of responsibility in accordance with established procedures/guidelines. You will be responsible for supporting functions within the Imaging Services operation. You will also provide routine mail services support services to internal customers including scanning prepped mail into electronic images within the Automated Work Distribution System (AWD).
Responsibilities
• Accesses mainframe systems to identify contract number or policy number and company code.
• Applies foundational knowledge to processing all incoming and outgoing mail (USPS, Certified, Registered and Express) including researching, preparing and scanning documents into AWD.
• Collates and stuffs envelopes manually with materials for internal and external distribution.
• Completes mail projects for internal and external distribution.
• Conducts interoffice mail runs and slots mail for delivery.
• Distributes output reports to internal customers.
• Follows Records Retention schedule for documents scanned into AWD and coordinates destruction upon maturity.
• Performs routine research within AWD on and resolves issues for internal customers.
• Performs specific data entry functions.
• Prepares documents for scanning, operates imaging equipment, and/or indexes the imaged correspondence via the Automated Work Distribution System.
• Processes agent mail and prepares it for daily shipping.
• Processes return mail in accordance with Compliance guidelines.
• Receives, distributes mails, and tracks incoming and outgoing express and ground shipments, utilizing vendor supplied computer equipment for shipping and tracking.
• Sorts correspondence by plan number, contract number or policy number and business area.
• Utilizes company van for post office pickups/drop-offs and for airport transportation (in some locations)
• Utilizes vendor supplied computer equipment (postage meters, scales and arrival system) for shipping and tracking mail.
Education & Experience
• 0 - 1+ Years of Administrative Support, Clerical Support and/or data entry experience (Required)
• High School or GED (Minimum Required)
Certifications
"There is no Certification or Licensure Listed"
Travel Information
• Travel Type : Regional Domestic
• Travel Amount : none
This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.
Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.