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Global Markets Sales And Trading Assistants Team Manager
BNP Paribas
New York, NY, United States
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Business Overview:
BNP Paribas’ Global Markets (GM) business offers a broad range of products and services in the global interest rate, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of hundreds of corporations, institutional investors, banks, governments and supranational organizations.
Global Markets has the scale and reach to conduct business anywhere in the world and deliver products denominated in almost all of the world’s currencies. Their global network comprises more than 3,000 professionals working on our six main trading floors in London, Hong Kong, New York, Paris, Singapore and Tokyo. They are supported by regional offices throughout Europe, the Americas, Middle East and Asia-Pacific.
Responsibilities:
The role is within the Front Office and will require managing the Sales and Trading Assistants (STA) across all the GBLs in the Americas, while identifying ways to enhance the level of service provided to the business lines.
The Sales and Trading Assistants Team Manager is expected to:
Daily Operational Management
• Contribute to the day to day tasks of the team – as a producing manager
• Act as the single point of contact for internal partners (GBL desk Heads, ITO and Functions) and external clients as relevant
• Gather ongoing service requirement needs from key stakeholders and propose methods of delivery and KPI tracking.
• Mentor and train staff to develop a broad skillset relevant to their career development
• Maintain their own professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices.
• Pay close attention to details, policies and procedures to ensure work is completed in a timely fashion while minimizing operational risk
• Identify and rectify workflow processes that could lead to operational errors
• Organize and manage all aspects of the STA Team. Manage the planning, administration and operational aspects of all team related tasks. Establish strategic goals by gathering pertinent business, financial, service, and operations information.
• Manage the team holiday requests to ensure there is proper coverage at all times across GBLs
• Ensure that a cross training program is put in place and maintained to ensure that all team members can cover multiples roles within the team, with cross-GBL backup
Transformation/Efficiency
• Review STA team tasks, identify area of workflow optimization eligible for automation and implement processes to deliver the efficiencies
• Participate in identifying systems gaps (IT workflows) in conjunction with Front office, OPC, IT and Operations, and lead remediation efforts to address these gaps
• Review the tasks per GBL and propose organizational enhancements that create efficiency improvements within the STA team such as a transversal pod team etc
Minimum Qualifications:
Essential Experience
• Min 2-3 years’ experience as team manager
• 5-8 years’ experience as a sales/trading assistant or Operations (ideally Middle Office)
• Good knowledge of trading best practices and processes covered in a Global Markets activity (FX, G10 Rates, Equities, Commodities, G10 Credit, Local Markets)
• Successful track record of change management within a Front Office or Operations environment
• Project management skills with an outstanding track record of achievement
• Demonstrated ability to establish strong relationship with Front Office staff
• Successful track record of minimal operational losses
Essential Skills/Competencies
• Analytical and Problem solving mindset – around process improvements and risk mitigation, acting as a project manager when necessary to lead change efforts around tasks.
• Drive for results – Show a strong commitment to the completion of the day to day activities.
• Risk awareness – Demonstrates a good awareness of risk and fundamental risk concepts, in particular operational risks
• Flexible – Demonstrates a good ability to prioritize tasks and problems and to organize her/his tasks taking in account the level of priority
• Comfort with change – Able to lead the team through a changing business environment
• Corporate role model, integrity & ethics - Acts with discipline and high ethical standards
• Strong leadership skills: Capable of forming a vision and explaining that vision clearly and concisely. Able to pull people together to drive towards successful completion of goals and objectives. Past experience in people management and development is a plus.
• Commitment – Shows a strong involvement in the well achievement of the day to day activity
• Diligence – Displays dedication and prioritizes problems by considering the impact on the business; identifies quick-wins
• Resilience – Stays calm and positive, controls his/her emotions in conflict or any situation of intense stress (due to internal or external clients, time or management pressure).
• Communication (Active listener and clear communicator) – Communicates clearly both verbally and in writing. Communicates pro-actively with management, escalating issues as necessary.
• Strong conflict resolution ability
• Team player – Demonstrate cross cultural awareness and the ability to work effectively in a team. He/she needs to collaborate and share information and solutions with colleagues, with other teams and stakeholders
• Organization – Displays strong self-organization and multi-tasking capacity
• Good knowledge of system architecture (front to back workflow)
• Attention to detail
• Proactive
• Client focus and commercial attitude
• Passion for capital markets and trading environment
Preferred Qualifications:
• Working understanding of the applicable regulation
• Good IT knowledge (Excel, VBA, data analysis/query)
• Strong knowledge of Microsoft Office applications (Excel, Powerpoint, Word)
FINRA Registrations Required:
Series 7 & 24