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Underwriting Support Analyst
Reinsurance Group of America
Minneapolis, MN, United States
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Position Overview
The Underwriting Support Analyst logs in submissions and renewal information into the underwriting system. Enters account information, census data, plan document information and calculates preliminary manual rates. Follows up for additional data with client or broker. Works directly with HMO clients and needs to use discretion in declining quotes and requesting better information when warranted.
Responsibilities
• Maintains marketing database with information for all appropriate business partners and prospects.
• Logs proposals into system, enters census data, plan document information and calculates preliminary manual rates and review for completeness.
• Follow up with client for missing or incomplete information, as needed.
• Request renewal information, obtain and update ongoing claimant detail, calculate renewal manual rates and review for completeness.
• Decline quotes that are incomplete or do not meet requirements.
• Maintain positive working relationship with HMO clients, brokers, underwriters and claim staff.
• Monitor key performance metrics (turnaround time, quality proposal submissions).
• Escalate issues to underwriter when appropriate.
Requirements
Education and Experience
Required:
• Bachelor’s degree or equivalent related work experience.
• Customer service and/or data entry experience.
Preferred:
• Experience in sales support, underwriting support/ account management
• Experience using the David Young system
• Experience in the insurance / reinsurance industry.
Skills and Abilities
Required:
• Basic Microsoft Word and Excel skills
• Basic knowledge of insurance
• Takes initiative and is accountable
• Must possess investigative skills
• Ability to multitask
• Ability to work independently
• Ability to work well within a team environment and participate in department projects
• Intermediate written and communication skills
Company Overview
Reinsurance Group of America, Incorporated (NYSE: RGA) is a leader in the global life reinsurance industry with approximately $2.9 trillion of life reinsurance in force and assets of $44.7 billion. We are one of the largest life reinsurance companies in the world.
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