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Communications Business Partner
NYLIFE Securities, Inc.
New York, NY, United States
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New York Life Insurance Company (“New York Life” or “the company”) is the largest mutual life insurance company in the United States*. Founded in 1845, New York Life is headquartered in New York City, maintains offices in all fifty states, and owns Seguros Monterrey New York Life in Mexico.
New York Life is one of the most financially strong and highly capitalized insurers in the business. The company reported 2016 operating earnings of $1.954 billion. Total assets under management at year end 2016, with affiliates, totaled $538 billion. As of year-end 2016, New York Life’s surplus was $23.336 billion**. New York Life holds the highest possible financial strength ratings currently awarded to any life insurer from all four of the major ratings agencies: A.M. Best, A++; Fitch AAA; Moody’s Aaa; Standard & Poor’s AA+. (Source: Individual Third Party Ratings Report as of 8/17/16).
Financial strength, integrity and humanity—the values upon which New York Life was founded—have guided the company’s decisions and actions for over 170 years.
New York Life’s Corporate Communications department is seeking a Communications Business Partner to serve our investment businesses.
In this role, you will create and execute strategic internal communications plans that will drive employee engagement and achievement of business goals.The ideal candidate for this role is client-oriented and strategically-minded with strong interpersonal and writing skills.
As a Communications Business Partner, you will:
• Consider the business area you serve as a client. With that mindset, build employee communications strategies that help the business achieve short- and long-term results and promote a shared responsibility for results among employees.
• Provide counsel to the business on communication best practices, including how to galvanize employees to champion new initiatives, adopt new processes, work differently, or adjust to change.
• Build trust with the business and provide guidance on messaging, speaking/presentation, and leadership presence.
• Collaborate across the New York Life enterprise, building relationships with partners in External Communications, Human Resources, Marketing, Branding, Compliance, and Finance, among others, to make insightful recommendations to your clients and execute your strategic plan effectively.
• Create strategies that use a wide-range of vehicles for communication, including web, social media, print, events, meetings, and video.
• Work collaboratively with Corporate Communications colleagues, sharing insights and tactics, learning from others, and coordinating efforts across the company’s multiple business areas.
• Ensure consistency of messaging across the business area you serve and the corporate enterprise, adhering to brand guidelines and the corporate style.
• Measure the success of your strategies, delivering insights to your clients and to Corporate Communications on what constitutes effective internal communications.
• Execute with excellence, creating thoughtful project plans and delivering work on time and on budget.
• Understand the investments/asset management industry, including trends, key players in the market, and macro-economics.
Required qualifications
• Undergraduate degree in related field
• 5+ years of communications experience (employee communications, external/public relations, or marketing communications)
• Internal/employee communications experience a plus
• Experience in the investment/asset management industry preferred
• Excellent writing and editing skills
• Strong project management skills
• Ability to manage multiple tasks simultaneously, meet tight deadlines, and work under pressure
• Demonstrated experience leveraging email, print, web/intranet, and social media to support strategic employee communications
• Organizational and business savvy, with the ability to interact with and influence all levels of employees across an organization
• Collaborative team player with successful experience leading cross-functional projects
SF:LI-ID1
EOE M/F/D/V
*Based on revenue as reported by “Fortune 500, ranked within Industries, Insurance: Life, Health (Mutual),” Fortune Magazine, June 17, 2016. See http://fortune.com/fortune500/ for methodology.
**Total surplus, which includes the Asset Valuation Reserve, is one of the key indicators of the company’s long-term financial strength and stability and is presented on a consolidated basis of the company.
1. Operating earnings is the key measure use by management to track Company’s profitability from ongoing operations and underlying profitability of the business. This indicator is based on generally accepted accounting principles in the US (GAAP), with certain adjustments Company believes to be appropriate as a measurement approach (non GAAP), primarily the removal of gains or losses on investments and related adjustments.
2. Assets under management represent Consolidated Domestic and International insurance Company Statutory assets (cash and invested assets and separate account assets) and third party assets principally managed by New York Life Investment management Holdings LLC, a wholly owned subsidiary of New York Life Insurance Company.