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Strategy & Analytics Director
Morgan Stanley
Baltimore, MD, United States
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Strategy and Analytics Director - Fraud COO Office
Description
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Operations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures and markets. Firmwide Operations includes Fraud Operations, Shared Services and Banking Operations (SSBO), Operations Risk and Control, Global Project Group and Metrics, Branch Operations, and Divisional Management.
Morgan Stanley has grown in Baltimore to well over 1500 employees with key functions in Operations, Legal, Compliance, Operational Risk, Technology and Information Risk, Finance and Wealth Management. As a result, we have a need for increased analysis and problem solving across a range of topics from employee engagement, expense management, risk management, attraction and retention performance, inclusion, and others. We are looking for Director with a passion to improve the work environment for our employees, with skills in business / data analytics and initiative management capabilities. The candidate will work closely with the Head of Baltimore regional offices for Morgan Stanley to co-ordinate planning, problem solving, and data analysis activities. The candidate should be able to solve complex analytical problems using quantitative approaches with a unique blend of analytical and technical skills. The candidate should have experience building and managing collaborative stakeholder relationships.
Responsibilities:
• Regularly assess strategy performance and recommend revisions as appropriate
• Manage process and/or provide reporting on Business Planning
• Design & Implement financial and metric driven reporting; leveraging available Global Operations toolsets
• Develop volume metrics reporting and key performance indicators to drive operating model efficiency reviews and associated implementation plans
• Query and mine large data sets to discover trends/patterns, examine financial data and filter for targeted information using traditional as well as predictive/advanced analytic methodologies
• Preparation of various daily, weekly, monthly and ad hoc reports and dashboards utilized to drive decisions and measure success
• Prepare and document review findings in a concise, understandable manner for written communication to the appropriate parties
• Forge relationships across divisions, including Information Technology, Legal, Compliance, Operations, Wealth Management and Finance to assist in the implementation of Baltimore site initiatives
Qualifications
Skills Required:
• Degree in Statistics, Computer Science, Engineering, Mathematics, Finance, or related quantitative field or equivalent
• Accomplished in the use of statistical or data analytic environments
• Strong quantitative and problem solving skills; proficiency working with large datasets, data mining, statistical methods, numerical methods, algorithm design and implementation
• Strong verbal and written communication skills; ability to act as a bridge between several business areas
• Ability to clearly communicate change recommendations based on data-driven analysis
• Ability to analyze large, complex, multi-dimensional datasets with a variety of tools
• Ability to deal with ambiguity and define approaches to bring un-focused issues to resolution
• Strong communication and influencing skills
• Strong sense of ownership and accountability for work
• Ability to work in a team environment, build and maintain a network of contacts, and coordinate with a large number of stakeholders across the business and technology
Skills Desired:
• Experience of Finance, Banking, Insurance or similar businesses a strong plus
• Excellent oral, written, communication and presentation skills with ability to tailor message to audience or varying levels
• Strong process management and deep analytical skills
• Ability to work independently with strong sense of accountability/ownership
• Delegate effectively and manage delivery of a wide range of tasks and initiatives
• Highly proficient with Microsoft Excel and Power Point able to develop presentations for senior management
• Ability to multi-task