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Senior Administrative Assistant
Voya Financial
New York, NY, United States
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Voya Investment Management (Voya IM) is a leading active asset management firm. As of December 31, 2017, Voya IM manages approximately $232 billion* for affiliated and external institutions as well as individual investors. Drawing on over 40 years of experience and an ongoing commitment to reliable investing, Voya IM has the resources and expertise to help long-term investors achieve strong investment results.
KEY RESPONSIBILITIES
• Maintain and coordinate schedules and calendar.
• Organize and make arrangements for certain meetings, obtaining discussion material in advance of meetings.
• Develop and maintain periodic reports for management and meetings as requested.
• Screen incoming mail, phone calls and correspondence; directly resolving issues, if possible, and knowing when to seek guidance.
• Coordinate business travel arrangements.
• Track department employees’ PTO use during calendar year.
• Initiate and/or assist in the organization and planning of special projects or events.
• Enter regulated expenses on a timely basis and make sure that the expenses you enter when clients and prospects are being entertained flow to the team’s tracking system.
• Serve as the contact person for communication and follow-up on internal and external contacts.
• Anticipate needs and/or next steps on current and upcoming projects.
• Work with a high degree of autonomy and responsibility.
• Provide back-up administrative support for the department staff.
• Responsible for understanding and complying with firm policies and procedures while performing the role outlined above.
QUALIFICATIONS
• College degree.
• Minimum 5 years administrative support experience.
• Strong computer proficiency in Microsoft Word, Excel, Powerpoint, and Adobe Professional.
• Excellent organizational skills with attention to detail.
• Strong written and verbal communication skills.
• Professionalism, teamwork and interpersonal skills.
• Strong problem solving skills.
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more about Critical Skills.